Lightroom: Can't use tethering with Nikon and Leica after installing MacOS 10.11 El Capitan

  • 51
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
""Tethering Nikon and Leica cameras using Lightroom CC 2015 and Lightroom 6 is not currently supported on El Capitan."" what is the solution? How long time we have to wait for BUG-FIX of this...?
Photo of BrunoE

BrunoE

  • 5 Posts
  • 1 Reply Like

Posted 3 years ago

  • 51
Photo of Debra Hamilton

Debra Hamilton

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Nikon D800 and tethered capture with El Capitan - I was denied critical, need-to-....

I suppose this isn't news to you, but I purchased a new MacBook (El Capitan version) to tether my Nikon D800 for tethered capture...and it is not supported. So, I'm sitting here with an expensive laptop, tethering cords, stop-jerk cables, and the inability to use any of them. I'm not angry...a little frustrated...and completely disappointed.

Will there be a fix or solution anytime soon?
Photo of Art M.

Art M.

  • 73 Posts
  • 15 Reply Likes
Endless people were caught blindsided when the upgrade to El Capitan broke Nikon tethering in Lightroom. There was no warning. I ended up having to pay for Capture One for tethering (commitment of $15/month for a year). First month is free so may you will be lucky and the next version of LR will show up with the fix.
Photo of Mike Stefanski

Mike Stefanski

  • 1 Post
  • 0 Reply Likes
Same situation here - El Capitan on a new MacBook Pro but can't tether my D800. Does anybody know if tethering is supported for this camera in Lightroom CC under the Yosemite release? I can have the genius bar guys change the OS until there is a fix. Thanks.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 764 Reply Likes
Yes, it works on MacOS 10.10.
Photo of JustBob

JustBob

  • 39 Posts
  • 3 Reply Likes
You might also wish to try Capture One. They have a one-month free trial, and it is $15/month after that. (You may need a powered USB hub for the computer to see the camera. I do; but, my computer is a 13" MacBook Air, so yours might have more power.)
Photo of Richard Siemens

Richard Siemens

  • 1 Post
  • 1 Reply Like
Three industry giants, can't figure out a problem, that affects all professional shooters, who rely on their products. Which to drop - Apple, Adobe, or Nikon? I'm sick and tired of all 3, and as expensive as it would be, there are a lot of options.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 764 Reply Likes
Please read the previous posts in this topic.

Apple made changes in the OS that affected camera connections.
Nikon failed to update their library code for Apple's OS update.
Adobe depends on Nikon's code for tethering support.
Nikon took several months to update their tethering library code, and now Adobe has to integrate and test it.
Please do let Nikon know how their delays are affecting your work.
Photo of JOSE DE JESUS GONZALEZ SANCHEZ

JOSE DE JESUS GONZALEZ SANCHEZ

  • 9 Posts
  • 0 Reply Likes
From the perspective of a Software Engineer:
Apple made changes in the OS that affected camera connections --> Has 4 months o more of beta testing for all providers in order to avoid this issues.

Nikon failed to update their library code for Apple's OS update.--> dones't have regression testing (to check if older versions have issues). Besides, it's a joke that an small change; because it's, can't imagine a change that can not be fixed since september 30 (release of El Capitan), almost 4 months with a bunch of engineers can't fix an small isue. DON'T GET FOOLED!!! MAYOR ISSUE IS WITH NIKON.

Adobe depends on Nikon's code for tethering support. --> Sadly yes, but it had 4 months in the beta testing to push Nikon or release a note passing the ball to Nikon.

Whos the guilty?
Photo of Greg Sheppard

Greg Sheppard

  • 1 Post
  • 0 Reply Likes
Well 20K plus to leave Nikon, but will save $80 CDN/month leaving Adobe, and save a few bucks moving to Windows...hmmm. What's poor boy gonna do? :)
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 764 Reply Likes
Nikon is the only party responsible for the delay in support for MacOS 10.11.
If you don't like their delays, please let them know about it.
Photo of Bill Morrison

Bill Morrison

  • 2 Posts
  • 1 Reply Like
This reply was created from a merged topic originally titled when is tethering in el captain likely to be supported.

WHY is it taking so long to sort out?
Photo of Keith Reeder

Keith Reeder

  • 83 Posts
  • 24 Reply Likes
You want Adobe to do the job properly, don't you?

Or maybe you'd prefer them to just chuck the software out in whatever screwed-up condition it happens to be in, like Nikon did?
Photo of Ben Halicki

Ben Halicki

  • 12 Posts
  • 1 Reply Like
Maybe there was a legitimate reason for Nikons delay in releasing the SDK. Extensive testing perhaps?

You should really get out and shoot more Keith. I don't find your posts helpful at all.
Photo of DAVID MITCHELL

DAVID MITCHELL

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Tethering in OSX El Capitan.

Hello, could you tell me when Lightroom will be updated to enable tethering in OSX El Capitan?.My camera is Nikon D800.I know this is an issue for many Mac users who shoot tethered.
Best Regards
Dave.
Photo of Steven LaBuzetta

Steven LaBuzetta

  • 2 Posts
  • 0 Reply Likes
Hi
Commercial photog in Rochester, NY
After A LOT of hair pulling, I just downloaded the updated CCP2

(from Version 2.22.0 to 2.22.1)
(http://downloadcenter.nikonimglib.com...)

and I can once again shoot tethered between my D750 and OS 10.11.2!!!!
YAY!
Now on to Lightroom CC 2015.3 and see if I can get tethered shooting to happen...
Photo of Andreas Stenger

Andreas Stenger

  • 5 Posts
  • 2 Reply Likes
Hi Steven,
thanks for the tip. I just dont work with CCP.
i guess it is not working with LR...

for myself i found the solution. i just swapped over to Capture One 9.
works very well.

just a little pb concerning the colorchecker, but i guess i find a solution.
Photo of Steven LaBuzetta

Steven LaBuzetta

  • 2 Posts
  • 0 Reply Likes
Hi
At least we both finally have solutions...now there is 10.11.3!
Hope we don't step backwards with the upgrade

Best
Steve
Photo of Joost Joossen

Joost Joossen

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled timing Lightroom tethering problem solved.

I'm a professional photographer, using Lightroom tethering almost daily, with lots of people photography... This does't work anymore with my Nikon D4s and El Capitan.This is a big headache for me. Do you have any idea on the timing of when you're solving this problem ? How long do you estimate this will take ?
Is it days ? Weeks ? Or are we talking months ?
Please let me know, so I can find another solution in the meanwhile, if necessary.
Photo of Johnny Sandaire

Johnny Sandaire

  • 5 Posts
  • 1 Reply Like
I have been waiting for a long time for this FIX. Adobe already received the SDK from NIKON and they are taking their time to release the update. There is a post above that mentioned a .4 Release, which is the next version. There is no release date, but I am not sure when that will be.

In the mean time, if you are really stuck and need to Connect your Nikon to your PC, you can use Capture One. It is a GREAT tool and provides a 30 Day free trial. You might decide to stay with it because they seem to be on top of the game when it comes to keeping-up with the new software releases, etc...
Photo of Robert Frost

Robert Frost

  • 390 Posts
  • 51 Reply Likes
Well, Adobe updated Photoshop last week, so next week it could well be LR.

bob frost
Photo of Mark Nunneley

Mark Nunneley

  • 6 Posts
  • 0 Reply Likes
who else likes Capture One? i am interested
Photo of Mark Nunneley

Mark Nunneley

  • 6 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Does anyone have an update to the Leica/Nikon tethering issue with Lightroom if y....
Photo of Steve Sprengel

Steve Sprengel, Champion

  • 2642 Posts
  • 337 Reply Likes
The only update will be when a new version of LR is released and you can see whether your camera with tether or not.
Photo of Mark Nunneley

Mark Nunneley

  • 6 Posts
  • 0 Reply Likes
its crazy that Adobe cant figure this out
Photo of Keith Reeder

Keith Reeder

  • 83 Posts
  • 24 Reply Likes
There's no issue around "figuring this out" - what Adobe will be doing is TESTING THE CRAP out of the fix.

Or would you prefer them to release some half-arsed, unproven solution that makes things no better than they are now?
Photo of Ben Halicki

Ben Halicki

  • 12 Posts
  • 1 Reply Like
Keith, I haven't heard anyone here say they want Adobe to release the fix asap, buggy or not. If you listen closely, people here just want an ETA, instead if just 'soon'. Bet it would be a different story if we all went and cancelled our CC subscriptions until they gave us an answer :)
(Edited)
Photo of Steve Sprengel

Steve Sprengel, Champion

  • 2642 Posts
  • 337 Reply Likes
Adobe doesn't answer when questions. Adobe can have internal targets for release but then something might come up, so if those internal dates were announced publically and then something came up, should Adobe release anyway with known issues, just to stick to a public date, or should they not release when they said they would, and be wrong, and if they were wrong what help did them telling their internal target do? Because of that sort of situation they don't announce release dates publically. It's not so much that it's a secret, it's that it's unknown until the last minute and them saying something like "we'll release tomorrow morning" just because they're sure by then, doesn't really help people too much, if they're trying to decide if a C1 trial will run out by the time the new LR arrive, for example.
Photo of Steve Sprengel

Steve Sprengel, Champion

  • 2642 Posts
  • 337 Reply Likes
On way to interpret what Keith is saying about a buggy release vs not announcing is that if Adobe announced a date more than a few hours in the future and released on that date regardless of the buggyness then you'd get buggy software.
Photo of Robert Frost

Robert Frost

  • 393 Posts
  • 52 Reply Likes
All software is buggy! What you are arguing about is how buggy it should be before release!! Only 'on-the-road' testing by millions of people will find the remaining bugs, but unless they seriously affect a lot of people, they may never be fixed.

A pessimist/realist?
Photo of Steve Sprengel

Steve Sprengel, Champion

  • 2642 Posts
  • 337 Reply Likes
Bugs found by the internal/beta/prerelease testers should be fixed before the release.
Photo of Robert Frost

Robert Frost

  • 393 Posts
  • 52 Reply Likes
I'm glad you said "should", that leaves a lot of wriggle-room! ;)
Photo of Mark Nunneley

Mark Nunneley

  • 6 Posts
  • 0 Reply Likes
DOes anyone know the ETA on this tethering issue? I use Leica but I understand Nikon and Leica have same issue
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3774 Posts
  • 1249 Reply Likes
The best anyone can say right now is "soon". That said, although Nikon have released their updated SDK so Adobe can integrate the changes, I'm not sure Leica have updated theirs yet.
Photo of Jacques Montel

Jacques Montel

  • 13 Posts
  • 7 Reply Likes
I have never been so badly treated by a company like Adobe. Not to solve elementary problems within a reasonable period of time is unacceptable.
However, what is good about Adobe ignoring us is that more and more photographers switches to Capture One PRO.
Thanks Adobe, for not listening to us photographers. We have found that Capture One excels LR in all respects.
I thank you for my 10 years with Adobe.
Never again.
JQ
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4261 Posts
  • 1544 Reply Likes
How would you like them to have handled it?

Adobe use Nikon & Leica's SDKs, and Nikon and Leica dropped the ball. So they have a choice - they can wait for Nikon & Leica to update their SDK's, or they could start building a tethering system from scratch, which would take far far longer.

They're stuck between a rock and a hard place until Nikon & Leica move.
Photo of Rikk Flohr

Rikk Flohr, Champion

  • 1373 Posts
  • 335 Reply Likes
Exactly what did Adobe do to you, Jacques? How did they treat you badly?
I seriously doubt that Adobe is "ignoring you".

This situation has been explained, painstakingly, to you throughout this thread. If tethering (or any function) is mission critical, it needs to be tested before you upgrade a production machine. I have an aphorism I like to quote here: "Never upgrade your iPhone on the way to the airport." It is a risk every time you change something as fundamental in your setup as an operating system. It isn't to be taken lightly-nor are these major-level changes likely to be smooth.

I can only hope that you have contacted and urged Nikon with the same fervor you've demonstrated here. People have switched camera platforms over less.

Thank you for your 10 years with Adobe. I wish you the best in your future endeavors.
Photo of JustBob

JustBob

  • 39 Posts
  • 3 Reply Likes
>>> it needs to be tested before you upgrade a production machine

Well, I bought a new MacBook Air for the sole purpose of tethering; it came with El Capitan. Everyone's situation is different.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Official Response
This issue should be resolved for Nikon cameras in the Lightroom update that was released today:

http://blogs.adobe.com/lightroomjourn...
Photo of Johnny Sandaire

Johnny Sandaire

  • 5 Posts
  • 1 Reply Like
Hey Jeffrey,

Thank you for letting us know. Adobe gave us enough time to explore other tools and Capture One was one of the tools that I am using to perform my Tether Capture with all my Cameras in my Studio. This opportunity also provided better options when it comes to control during the Capture sessions. Having complete access to my D810 Settings, I am able to tweak them, as I am shooting, directly from Capture One. When I launched Lightroom today, after installing the Update, and looking at its Tether Control, I felt completely naked. I could not change any of my Camera settings, which was an issue for me since my camera was mounted onto a Boom and out of my reach. Posted below is the Control Screen from Capture One. I think Adobe should definitely invest some time into providing similar controls from the Nikon SDK.

Photo of Andreas Stenger

Andreas Stenger

  • 5 Posts
  • 2 Reply Likes
Well Jeffrey, thank you.
As i remember it is the first time that Adobe annonced an upgrate in the community forum page !!
Anyway it was time.

And Johnny, i switched to C1 one week agoo. Very Happy !
Photo of Paul Lentz

Paul Lentz

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled You really need to fix tetherYou really need to fix tethering in Lightroom.

You really need to fix tethering in Lightroom. El Capitan has been out for months and tethering still doesn't work. This is unacceptable. 
Photo of Keith Reeder

Keith Reeder

  • 83 Posts
  • 24 Reply Likes
Yes it does. Have you updated LR?
Photo of Andy

Andy

  • 8 Posts
  • 2 Reply Likes
Agreed. The latest update solves the problem for my Nikon D610
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1452 Posts
  • 454 Reply Likes
Official Response
Check with Leica on the tether support. Leica has started implementing/shipping the tether functionality for Adobe Lightroom back in Feb. See http://leicarumors.com/2016/02/17/new-tethering-solutions-released-for-the-leica-s-typ-007-camera.as... and download from https://owners.leica-camera.com/en/login.
Photo of alberto guglielmi

alberto guglielmi

  • 26 Posts
  • 1 Reply Like
Simon, that is for a Leica S. I am talking about Leica M.
One of the most famous cameras in the world, that exists since 1953.
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1452 Posts
  • 454 Reply Likes
@alberto I suggest you making a query to Leica support. I am not sure why Leica limited their tether support to Leica S only. Maybe it is just the initial testing of the water. Based on my understanding, Leica is owning the tethering support for Lightroom for their own cameras going forward.