Lightroom: Can't use tethering with Nikon and Leica after installing MacOS 10.11 El Capitan

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  • Updated 4 years ago
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""Tethering Nikon and Leica cameras using Lightroom CC 2015 and Lightroom 6 is not currently supported on El Capitan."" what is the solution? How long time we have to wait for BUG-FIX of this...?
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BrunoE

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Posted 5 years ago

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Andy

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I am prepared to stand corrected *IF* the API that LR relies on is provided by Nikon. If that is the case then it is indeed Nikon's problem.
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John R. Ellis, Champion

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If you don't believe the numerous posts by Adobe employees, Victoria Bampton, and links to other threads on the Web, then perhaps this page at Nikon's Web site will persuade: https://sdk.nikonimaging.com/apply/
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Keith Reeder

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Lordy... I bet you still think the earth is flat, too.

Take a telling, Andy - this is Nikon's problem. It even broke NIKON'S OWN tethering solution: http://forum.luminous-landscape.com/i...

Some of us are extremely familiar with the technicalities of Lightroom tethering. Ever noticed that only Canon, Nikon and Leica cameras are supported for tethering?

That's because they were (until very recently) the only manufacturers that provided an SDK from which Adobe could extract the relevant software "hooks" that enable tethering.

Lightroom uses Nikon code in order to tether to Nikon cameras, and it's Nikon's provision of software that falls over on El Capitan that has resulted in this current issue.
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Urs Meyer

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Sorry. I answered and commented the heck out of it.

No, here, for you all:

Try the App SharpShooter. It worked under Yosemite and also works like a charm under El Capitan. The app is very cool and supports D800 and D810 "out of the box", like you would expect it from a tethering-software.

Why not support that little software shack, when they do such a great piece of software.

PS: You shoot the pics in SmartShooter (you might even try the cool live preview feature of the app) and use the autoimport-function in LR.

Bäm!
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Matt Kirschner

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This reply was created from a merged topic originally titled Please restore tethering functionality for Nikons when using LR 6/CC-2015 on Mac ....

Updating Mac OS X to El Capitan broke the tethering feature for my Nikon D750. Please work with Nikon to restore this vital, vital feature!
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Pippo Baudo

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Jeffrey Tranberry (Chief Customer Advocate) 26 days ago
The current Nikon Tethering SDK uses an API that was deprecated by Apple in El Capitan. Nikon needs to update their SDK to use a different API. Once they update their SDK, we can test and integrate it in a future update.

Nikon Cameras work with Capture One under El Capitan, so ?
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Steve Sprengel, Champion

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Capture One and a few others don't use Nikon software so their tethering is ok.

Adobe chooses to rely on Nikon and Canon and other manufacturers for tethering functions.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Correct.
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Keith Reeder

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"Capture One and a few others don't use Nikon software so their tethering is ok"

It's actually not, Steve - users are reporting tethering problems in Cap One and El Capitan too: tethering breaking after an OS upgrade with NOTHING ELSE changing.
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BrunoE

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No progress in the tethered shooting workflow after install the new LIghtroom and Photoshop updates from today.
Only the import modul is the old one
We are still waiting...
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Rikk Flohr, Champion

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I think you are waiting on Apple/Nikon to fix what was broken so that Lightroom can connect again.
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Keith Reeder

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So talk to NIKON, Bruno - it's their code that's broken (he wrote, for what feels like the thousandth time...)
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Steve Davis

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Just tried Helicon Remote (version 3.6.2.m) on my El Cap / D800 setup where everything else failed (including LR, Smart Shooter - I never got on with Capture One in the past I'm afraid so I didn't even bother with that) and it works a treat! Just tried some focus stacking and it behaved perfectly, focusing all the way between the nearest and furthest focus point that I defined. When I tried Smart Shooter last evening it would tether, but the software couldn't control the focus.
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Steve Davis

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Just a quick follow up. Above I said that Smart Shooter 3 didn't work for my setup with regard to controlling live view focus in-app, but I can confirm that it is working OK now. I suspect that when I tried it before it was straight after a number of failed attempts using LR which I believe had caused either the camera or OSX to crap out. Anyway, not ideal but definitely a work around for anyone who wants to tether while Adobe/Nikon/Apple fix the issue (delete where applicable).
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Rikk Flohr, Champion

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http://nikonrumors.com/2015/11/17/nik...

Of note:
Camera Control Pro 2

Testing of Ver. 2.22.0 has shown that the computer (OS) does not recognize the camera. Therefore, this application cannot be used. We plan to add compatibility with OS X 10.11 "El Capitan" to the next version and its installer.
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Keith Reeder

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And you'll STILL get folk insisting that this is all on Adobe, Rikk...
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Rikk Flohr, Champion

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And you always get people installing OS updates willie-nillie on mission critical machinery.
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Keith Reeder

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Yep - something else I pointed out to some of the "victims" of this problem.
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Annie Morgan

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This reply was created from a merged topic originally titled Tethering with D800 and El Capitan Macbook Pro.

I am running the latest update on my Macbook Pro of El Capitan OS. Lightroom does now not tether with my Nikon D800. When will Lightroom catch up and when can I expect to shoot tethered? This is very important to my shoots.
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Keith Reeder

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READ THE THREAD. It'll be fixed WHEN NIKON FIXES IT.
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Jason Dailey

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This reply was created from a merged topic originally titled Tethered shooting in LR (current) and El Capitan not working!.

Please, please, please fix the El Capitan/LR CC (whatever the current lr is) issue with tethered shooting for photographers. This is supposed to be professional software for professional photographers. We work every day and cannot often wait weeks/months for this to worked out.
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Keith Reeder

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Tell Nikon - the problem is their fault.
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Andy

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We don't pay Nikon for Lightroom. The contract is with Adobe. It doesn't matter whose fault it is - it is Adobe's responsibility to either fix their own software (if that is where the problem lies) or to work with Nikon on a resolution
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JOSE DE JESUS GONZALEZ SANCHEZ

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Andy, you are right, also, they had to be testing lightroom along with El Capitan that's why Apple pulls out like 4 beta before the official release. And adobe did nothing to fix this issue.
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Keith Reeder

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Are you being deliberately obtuse Andy? Do you really think that continuously mindlessly ignoring the facts of the matter gives you ANY credibility?

There is NO "contract" (literal or implied) between Adobe and Nikon here. NONE.

Adobe's obligation to you begins and ends with providing you with a piece of software: there is no guarantee that it will be 100% bug free, nor are they under ANY obligation to take responsibility for problems not of Adobe's making.

Which bit of this do you find so hard to grasp? Until Nikon gets its backside into gear, Lightroom tethering Nikon cameras won't work under El Capitan. Nikon's problem, Nikon's fault, Nikon's responsibility.

We really can't make this any clearer.If you continue to challenge this fact, I can only conclude that you're deliberately trolling.

You could instead use Nikon's own tethering solution, of course: Oh, hang on - THAT'S BROKEN TOO in EL Capitan!

Jose, exactly what could Adobe do to "fix" Nikon's crappy, untested, badly managed coding, which even broke Nikon's own tethering software?

Seriously: if it's so easy, I'm sure that Adobe and Nikon would LOVE to hear from you what they did wrong...
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Andy

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I am not trolling. I do have a contract with Adobe for LR CC. I pay a monthly subscription. I contract with them to pay this subscription for 12 months. At the end of that period I have an option to renew. There is no option to terminate within that time-frame. There most certainly is a contract
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James Prechel

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Generally I have been very happy with the folks at Adobe, but they have screwed up big time. The tethering of my D800 in lightroom was never 100% full proof, but it was completely usable. I understand there may be a El Capitan/Nikon issue, but wouldn't it make sense for Adobe to put some manpower on this. I would assume a Mac user with a Nikon would be a pretty significant user base for lightroom.

This problem forced me to try for the first time, Capture One Pro, for my tethering needs. I had always heard it was a great tethering solution and now I see why. Even the RAW images transfer much faster than lightroom and there are so many other really useful features that I have now incorporated fully into my product photography workflow. I purchased Capture One Pro and have no reason to return to lightroom even if they ever get around to fixing this issue.
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Keith Reeder

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"Generally I have been very happy with the folks at Adobe, but they have screwed up big time"

READ THE THREAD. This is Nikon's fault, not Adobe's.
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Andrew Giammarco

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Agreed. I did the same thing and am very happy with the way Capture One works. So much faster and responsive. No more waiting for Lightroom to render a preview as I thumb through a library of images. BTW, if you want to try it out, it's free for one month. After that, it may be purchased for $300 or a subscription is only $15/month. If you don't like it, maybe the month will buy you enough time for Nikon to fix this or for Adobe to build it's own SDK.

This is a Nikon issue, but like the rest of the developers out there, they had months before El Capitan shipped to test and resolve this issue. That means that Nikon has had close to 6 months to fix this. I guess that's why Capture One has built its own SDK. They know that Nikon is notoriously slow with dealing with new software for their users. Even their own capture software is incompatible with the new Mac OS!
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Keith Reeder

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Just be aware that Capture One has more than its fair share of problems too, Andrew - there are NO "perfect" Raw converters - that's why some of us use several...
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Brian Day

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I run Lightroom 6 with a Nikon D7100 on my mac with Yosemite, if I upgrade to El Capitan will I be able to transfer the Raw files from my camera to the computer for processing? I haven't done any tethered photography and doubt if I will in the short term, I simply use lightroom as a processing utility.
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john beardsworth

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No problem for you. It's just that Nikon tethering is broken on El Capitan,
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Simon Chen, Principal Computer Scientist

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FYI from Nikon

https://support.nikonusa.com/app/answers/detail/a_id/19495
http://www.nikon-image.com/support/whatsnew/2015/1002.htm

Adobe is working with Nikon to get the fix integrated, targeted for the next Lr dot release.
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TorB

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This reply was created from a merged topic originally titled tethering with nikon d610 still doesnt work in capitan.

tethering with nikon d610 still doesnt work in capitan
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Keith Reeder

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Thanks for stating the blindingly obvious, Tor.

Why would you expect it to, IF YOU'D READ THE THREAD?
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JOSE DE JESUS GONZALEZ SANCHEZ

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This reply was created from a merged topic originally titled tethering with nikon d610 still doesnt work in capitan.

Come on!!! make it work or give us an answer.
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Marius Carter

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This reply was created from a merged topic originally titled I'm having trouble tethering with my Nikon cameras. D4, D700 D100. Help please!! ....
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Andy

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I have no doubt that, at some point in the future, Adobe will release a version of LR that supports tethering of Nikon cameras when LR is running under El Capitan.

But what infuriates me is the fact that neither Nikon nor Adobe seems to want to take responsibility!

I agree that Nikon have stated that certain of their software offerings don't work under OS X 10.11.x but they say nothing (that I can see) about how other manufacturers' software might be affected - specifically Adobe.

Equally, Adobe have failed to provide a satisfactory response. If it's a matter of getting Nikon's SDK fixed then why can't Adobe just say that?

I wrote to Nikon asking them this question:- "Is the Nikon SDK currently fully functional with Mac OS X 10.11.1"

...and their response was...

"The SDKs can be downloaded with completion of the required application process. However, please be aware that Nikon does not provide technical support for SDKs so I cannot confirm full compatibility with Mac OS X 10.11.1 at this time".

Now that's rather worrying. If the problem really is with Nikon's SDK (as has been suggested many times) then I fail to see how Adobe can resolve the issue if Nikon doesn't provide support for it.

I mentioned elsewhere that Adobe had told me that they had hoped that this matter would be resolved in the LR CC 2015.2 release but that the fix didn't quite make it in that version. But now I am running 2015.3 and it's still not working.

I don't know how often Adobe issues "point" releases but given that we're currently on 2015.3 (i.e. the 3rd or possibly 4th release this calendar year) then I'd be surprised if we see another update for perhaps 3 months from now.

That's unacceptable.

What we need is a concise statement from Adobe (not Nikon) that tells us where the problem is and when they'll have a fix for it.
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Rikk Flohr, Champion

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You have multiple responses in this thread from Adobe staff that spell it out pretty clearly.
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Keith Reeder

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He seems to be able to type but not read, Rikk. Reading comprehension seems to be a skill Andy needs to work on.
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Steve Sprengel, Champion

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As has been said umpteen times, already, Adobe uses the Nikon SDK for tethering support for Nikon cameras and the Nikon SDK doesn't work with El Capitan.

Adobe cannot do anything until Nikon releases a new SDK, the last version of which was July 8th, 2015:
https://sdk.nikonimaging.com/apply/

The LR 6.2 and 6.3 updates were less than 3 months apart so hopefully once Nikon fixes their SDK Adobe can hurry up and get a release out, but what release that might be depends on when Nikon releases an El Capitan SDK.

If you need tethering support get another product that doesn't use the Nikon SDK but that works with El Capitan. I've heard Capture One works so you could use that to offload the shots, then import them into LR, later. You're not going to be reviewing final edits with a client so it doesn't matter what software you use for initial review, as long as you know your way around it.
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JustBob

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But, Steve, you don't work for Adobe, do you? I think we should let Adobe speak for themselves as to why they rely on Nikon's SDK and don't find a need to seek an alternative solution.
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Andy

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I'm intrigued by all this chatter around Capture One. For Mac users, Capture One REQUIRES MAC OS 10.9 or 10.10 as stated here
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Keith Reeder

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That page is out of date: Cap One runs on El Capitan, as confirmed by Phase One staff on the Capture One forum.
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Marius Carter

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This reply was created from a merged topic originally titled I'm having trouble tethering with my Nikon cameras. D4, D700 D100. Help please!! ....

I'm having trouble tethering with my Nikon cameras. D4, D700 D100. Help please!! My OS is El Captain
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Marius Carter

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I just downloaded Capture one and the tethering engine works well, If they can get it together why can't Adobe?
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Chris Cox

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Please see the previous answers in this topic.
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Marius Carter

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Also ,I've paid thousands of $$ to Adobe over the last several years . I need a fix not a bunch of excuses.
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Steve Sprengel, Champion

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It costs more than your "thousands" to pay for more people at Adobe to do the low-level protocol reverse-engineering and coding to get tethering to work w/o relying on the camera manufacturers' programming.

Adobe has chosen to rely on platforms and interfaces for various things. You use a Mac or PC computer and OS X or Windows OS. Adobe didn't create the hardware or the OS. Adobe also uses OS services and drivers to write to the display and hard-drive--they didn't code their own hard-disk drivers or video drivers.

Adobe has chosen to use camera-manufacturer interfaces to the camera for tethering. The camera manufacturer hasn't kept up with the OS updates from Apple.

Phase One has chosen to do the low-level work to get tethering to work. If everything is also better with C1 then use them instead of Adobe products.

If you have billions and decide to buy all Adobe stock then you can dictate everything that happens if you want, but thousands-over-the-last-several-years isn't enough.
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Keith Reeder

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" I need a fix not a bunch of excuses."

So take it up with NIKON.
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Alessandro Galatoli

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Please Let me know when the issue will be solved, thank for support
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Keith Reeder

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You've been told. WHEN NIKON FIXES ITS SDK.
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Alessandro Avenali

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Is it too much work to bypass the SDK and develop an own method to interact with the camera, like Phase One does? Is it correct to leave a feature broken for months, not caring of customers needs? I'm astonished by this attitude.
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Steve Sprengel, Champion

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Phase One took many years before they attempted writing their own tethering interface. It's not trivial and not really part of Adobe's market emphasis, to do low-level hardware protocols. It's your choice whether to use Phase One for your tethering while Adobe is waiting for Nikon.
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Keith Reeder

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Exactly, Steve - Phase One only very recently stopped using the Nikon SDK itself: and Capture One STARTED as a tethering solution.
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Keith Reeder

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Nikon users aren't Adobe's only customers, and certainly don't make up the MAJORITY of Lightroom users.

Tethering works just great for we Canon users, so why should Adobe WASTE resources on creating an alternative tethering solution purely for Nikon shooters, when it isn't Adobe's fault in the first place that tethering is broken?

What you're asking for is like demanding that Ford make you a new set of tires because the Goodyears on your car are not grippy enough.
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Alessandro Avenali

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Adobe's fault is to rely on the SDK for a key feature.
And leaving a software broken for months is just unprofessional.
I'm sorry but your comparison is a bit odd. Because my equipment (my tires) cost 100 times the car, in this case. *Lightroom* is an accessory/small part of my equipment, not the opposite.
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Chris Cox

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Please let Nikon know how their software issues are affecting your work.
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Alessandro Avenali

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I'm sorry, it's not my job to do this. I didn't buy a Nikon software. I bought an Adobe one. Any issues between Adobe and Nikon (and Leica?) should be fixed by the two companies, not by end users. Moreover, please, be serious... I don't know anything technical about the problem. How can I make a complaint to Nikon or Leica? What should I expect from them? Am I an Adobe employee?
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Chris Cox

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Yes, and Nikon is fixing it. You are the one affected by Nikon's lack of an update for OS support, so you're the one they need to be hearing from. Adobe is just one voice asking Nikon for an updated SDK. They need to hear more from affected customers than companies indirectly affected by unhappy customers.
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BK

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Alessandro Avenali said "Adobe's fault is to rely on the SDK for a key feature."

It's not a "fault" at all.
Most software relies on one or more SDKs or code libraries provided by other manufacturers - even the Operating System itself can be seen as one giant SDK in that it provides an array of functions which applications like Lightroom rely on to do their job, or even to run at all.

If the OS manufacturer makes a change to the way it works, that change can sometimes mean that the manufacturers of software using the changed parts will have to rewrite some of their code to use the new, changed part.

What's happened here is that Apple changed how their OS works and Nikon, who wrote the SDK that uses some of the parts which were changed, haven't yet updated their code to properly use those parts changed by Apple.
The problem lies between Nikon and Apple: Lightroom is still correctly asking the SDK to tether the camera but because of the corrections not yet made by Nikon, tethering fails.

Writing code for an application such as Lightroom is very different from writing code to access external devices like a camera. Each requires specialised skills in entirely different areas.

As Nikon also writes the code inside their cameras, they are in the best possible position to write code to access it - after all, they know exactly how every single part works and can provide an SDK of functions for others to use within their own software. (in fact, due to the proprietary nature of the code involved, they are also the only people capable of fixing it)

This is the point of an SDK or libraries: the specialised, complicated code required is "wrapped up" inside the SDK so all someone wanting to use it needs to know is how to use the SDK: they're "insulated" from all the messy detail of how it works and can better concentrate on their own application.

This really, really has nothing at all to do with Adobe - they're stuck waiting for a fix from Nikon just like you.

What you have, to use the well-worn car analogy, is a fine streamlined engine which, until the fuel composition was changed, purred along very nicely - but I doubt anyone would then expect the manufacturers to branch out into the mysteries of fuel refinery in an attempt at fixing the problem.
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TorB

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I just installed Capture one 9. Problem "solved".
Works like a charm. Nikon D610 and el captain
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Marius Carter

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Yes I'm loving Capture one!!
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JustBob

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I'm thinking of making my next camera a Sony, too. Love their small size, and they seem more tech-up-to-date than the huge (cameras), dinosaur-looking Nikon. I think Sony and Capture One will make a nice team.
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Keith Reeder

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Don't believe everything you read from some on here about Capture One being the "miracle cure" for tethering under El Capitan:

http://forum.phaseone.com/En/viewtopi...
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Alessandro Avenali

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C1 works fine under El Cap. V8 as well as V9.
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Pippo Baudo

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I have absolutely no problem with Nikon tethering with C1 under El Capitan
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Art M.

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This tethering problem has caused me to switch to Capture One also.