Lightroom: Can't use tethering with Nikon and Leica after installing MacOS 10.11 El Capitan

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  • Updated 4 years ago
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  • (Edited)
""Tethering Nikon and Leica cameras using Lightroom CC 2015 and Lightroom 6 is not currently supported on El Capitan."" what is the solution? How long time we have to wait for BUG-FIX of this...?
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BrunoE

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The current Nikon Tethering SDK uses an API that was deprecated by Apple in El Capitan. Nikon needs to update their SDK to use a different API. Once they update their SDK, we can test and integrate it in a future update.
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BK

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"I would like someone with knowledge to say: "This is the problem in code line xxxx and the solution is this one....." Or "use this workaround""

Only Leica can do that, because it's their code.
They wrote it and they alone are responsible for keeping it running.
It's impossible for Adobe to change it for them.
(Edited)
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Steve Sprengel, Champion

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Buy a Windows system.

Buy Nikon or Canon equipment.

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alberto guglielmi

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BK: Adobe wrote a message to me saying it needs to be solved by Apple. Unless you work for Adobe and you have different info, I assume yours is speculation and does not solve the problem. Meanwhile maybe Adobe can pressure apple on this. Steve: ps I had them all. how about you switch to iPhoto instead?
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BK

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I'm going by what was widely posted about changes Apple had made to El Capitan causing problems with certain tethering software, which continued to rely on an OS function no longer provided by Apple.
No speculation required there.

Since Leica's tethering failed immediately under El Capitan, like Nikon's - I'm content to believe it failed for the same reason.  (but remain happy to be corrected :) )
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BrunoE

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means LR is not a business tool for professionals....
We work every day...
Solution ? good bye LR
buy "Capture One Software" and be able to work now.

we cant wait!
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Chris Cox

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Your OS update breaks code written by your camera maker. It will take a little while for your camera maker or OS vendor to fix the issue.
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JustBob

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Capture One has tethering issues, too. Needs a powered USB hub to see the Nikon camera.
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JustBob

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Oh! I also had to turn off auto start for Apple's Photos app, or else it would grab the connection for itself and not let go!
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andrew steinman

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Don't let Light room bring you down - You Know I am moving on to capture one I recommend this to all those caught up in this mess - FYI Tethering is fine with capture one I use D700 and D800 straight usb cable-
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Keith Reeder

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Enough trolling, Andrew.
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Alan Gibson

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Maybe your right. Have Capture One running on El Capitan at the moment and tethering is working great. Go figure. By the way it's also working in Aperture.
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John R. Ellis, Champion

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According to a test engineer for Capture One, it doesn't use the Nikon SDK, so it shouldn't be affected by the Nikon SDK woes. However, Capture One came out with their first release with El Capitan support just yesterday, and they recommend not upgrading to El Capitan until they finish testing:

https://captureintegration.com/captur...

And there are a number of reports that Capture One tethering of Nikons isn't working:

http://nikonrumors.com/2015/10/05/tet...

http://forum.luminous-landscape.com/i...

https://discussions.apple.com/thread/...

http://newmarketcameraclub.ca/happeni...

http://forum.phaseone.com/En/viewtopi...

So anyone considering moving to Capture One should proceed with caution.
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BrunoE

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Thank you Alan!
I dont like to change the workflow - but there are no other possibilityes at the moment.
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Andrew Giammarco

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Are you kidding?? This is a major issue for Nikon users. Why is this fix not being taken care of immediately? We have to wait for a future update??????????????? Didn't Apple work with Adobe on this new version of it's OS?? Bad. I rely on the this feature for my workflow.
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Chris Cox

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Lightroom depends on the Camera maker's libraries, and those libraries have not yet been updated for MacOS 10.11.

No, Apple does not work that closely with developers.
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randy auten

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This reply was created from a merged topic originally titled Tethering does not recognize Nikon D750 to Lightroom 6 with Mac Book Pro and the ....

Upgraded to Lightroom 6 reading that the D750 is now supported for tethering; unfortunately did not see the OS issue for El Capitan; LR does not recognize the D750.

Any other temporary suggestions/recommendations that would allow me to view pics realtime on Mac El Capitan or iPad? Not impressed with the WiFi iPad Nikon app WMU.

Any idea of the Adobe timeframe to remediate problem of tethering D750 on El Capitan?

Thank you.
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JustBob

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This reply was created from a merged topic originally titled Work-around possibly found for connecting Nikon camera in El Capitan.

I was having trouble tethering my Nikon D810 camera with another program, Capture One Pro. With help from their message boards, I was able to solve the problem. Maybe this will help with Lightroom, as well, though I have not tested it with Lightroom.

It turns out two things have to happen for a successful capture with the Nikon in El Capitan:

1) A powered USB hub is necessary.

2) Apple's Photos app seems to grab and not let go of the USB connection. Once I opened Photos and unchecked the box to open Photos when that camera is attached (found in the "import" window (with the camera attached) and then re-starting the computer, Capture One would see the Nikon every time, as long as it is attached to a power USB hub.

Photos will not see the camera without a powered USB hub either, which begs the question, why does El Capitan now require a powered USB hub for Photos to see a Nikon camera when Yosemite did not?
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John R. Ellis, Champion

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"why does El Capitan now require a powered USB hub for Photos to see a Nikon camera when Yosemite did not?"

That's a question for Nikon, which wrote the tethering libraries. See the promoted response at the top of this topic.
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JustBob

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I suspect this may be an Apple issue. After all, there are problems with Photos just recognizing the Nikon, Adobe's Lightroom and Capture One won't tether without a powered USB hub for both Nikon and Leica cameras. The common thread here is Apple.
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John R. Ellis, Champion

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Nikon's tethering SDK, using by LR and other programs, used deprecated APIs that finally became obsolete in El Capitan. It was Nikon's responsibility to test and update the tethering SDK well before the release of El Capitan, and they failed to do it. See this post: http://feedback.photoshop.com/photosh...
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Urs Meyer

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I do not know where this bug is coming from. But you can use SmartShooter from http://kuvacode.com and the auto import-option from LR. Works like a charm!
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Brian Fitzgerald

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It does look like Nikon and Apple need to do something here, and Adobe is dependent on action from one or both of them. Adobe has more pull than a commercial photographer and I hope they are exerting that leverage with Nikon and Apple to get this fixed ASAP.
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andrew steinman

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This reply was created from a merged topic originally titled Lightroom 5 , OS10.11.1 tethering NIKONS DOES NOT WORK SURPRISE.

WHAT SUCKS ??? The lack of vision that a new OS will arrive 10.11.1 and no one thought gee,,, Nikons won't tether to your computer in light room 5 - like summer was not going to come again ???

When can we expect this to be worked out ????
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John R. Ellis, Champion

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Read the merged topic for full information.
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Urs Meyer

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I do not know where this bug is coming from. But you can use SmartShooter from http://kuvacode.com and the auto import-option from LR. Works like a charm!
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Steve Davis

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Whilst tethering seems to work OK with my Nikon D800 / MacBook Pro / El Cap combination, the ability to change focus via the app does not (in my instance anyway) so the focus stacking script does not work as expected as all of the images come out the same! I logged a support ticket with Kuvacode last evening but have heard nothing back yet. When I click the , << buttons I just get an error saying that the focus could not be changed in live view. I tried all sorts of combinations of settings but no joy (yes, both the lens and D800 was in AF mode).
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Keith Reeder

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"When can we expect this to be worked out ????"

When Nikon fixes its flaky code.
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Brian Day

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So, people are working on the problem,,,,,where,who how hard,,,,how much progress,,,,likely time frames?????
This is a very frustrating situation for an amateur photographer, must be really bad for the professionals.
Come on Nikon,Apple, Adobe,,,whoever!!!!
Make us happy
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Chris Cox

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Adobe cannot solves problems with Apple, Nikon, or Leica code.
Adobe has to wait for the OS to be patched, or camera makers to update their libraries.
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Robert Rissmiller

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Just my opinion - support and an apparent lack of concern over issues like this, not to mention the whole lightroom 6.2 mess, is why I will not be continuing my CC subscription. Adobe needs to rethink how it supports it's customers.
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Keith Reeder

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Adobe supports customers who are prepared to become intelligent and informed about things like this tethering issue, just fine.
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Ian Barber

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This reply was created from a merged topic originally titled Nikon D3s Tethered Capture Not Working.

When I try to tether my Nikon D3s Lightroom is unable to detect a camera.

I have tried everything I can think of and also followed the suggestions from Adobe help page.

I downloaded a trial version of Capture One and the camera was detected instantly which has to rule out my cables, operating system etc.

Mac OSX 10.11.1
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Ronald Abrahams

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This reply was created from a merged topic originally titled Can you tell me how long it will take before the problem with tethering will be f....
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John R. Ellis, Champion

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Original subject: "Can you tell me how long it will take before the problem with tethering will be fixed?Ronald a apple nikon owner."
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Keith Reeder

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How can anyone in Adobe say how long it will take to fix a problem caused by one company's software and its interaction with another company's operating system?

A bit of common sense please, Ronald...

Or - read the thread.
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John R. Ellis, Champion

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In the merged topic http://feedback.photoshop.com/photosh..., Adobe Employee Simon Chen wrote:

"Nikon has acknowledged the problem and working on a fix. I am afraid that you have to wait for a while, likely in the Lr 6.4 release."

Victoria Bampton (Lightroom Queen) wrote:

"The reason Adobe can't support Nikon & Leica tethering on El Capitan at this point in time is Nikon's SDK is incompatible. Nikon's own Camera Control Pro software also fails, as does Sofortbild. https://www.nikonians.org/forums/dcbo..."
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Urs Meyer

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But it looks like SmartShooter can. But yeah, the SDK must be the problem... haha... nice try.
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John R. Ellis, Champion

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Smart Shooter 3 doesn't use the Nikon SDK, LR does.
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Keith Reeder

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Urs, best not try to match wits with people who know what they're talking about...
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John R. Ellis, Champion

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On 10/6/2015, a week after the public release of El Capitan, Nikon admitted on their support site that they hadn't even started testing compatibility of its software with El Capitan. (Responsible software developers start testing their software during the beta-testing period, well before public release.)

Just today (11/12/2015), five weeks later, they published an update showing the results of their testing: https://support.nikonusa.com/app/answ.... About Camera Control Pro 2, their tethering application that uses the same underlying Nikon-provided libraries used by LR, they write:

"Testing of Ver. 2.22.0 has shown that the computer (OS) does not recognize the camera. Therefore, this application cannot be used. We plan to add compatibility with OS X 10.11 El Capitan to the next version and its installer."

They don't provide any dates of expected delivery.
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Ian Barber

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Interesting that Capture One works fine with El Capitan and Nikon tethering including Live View.
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John R. Ellis, Champion

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According to a test engineer for Capture One, it doesn't use the Nikon SDK, so it shouldn't be affected by the Nikon SDK woes. However, customers continue to report problems with the latest release of Capture One on El Capitan: https://captureintegration.com/catego...
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JustBob

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I had problems, too. Mine were caused for two reasons.

1) Apple's Photos app would open when the SD card was inserted into the computer. In many cases, but not all, Photos seems to have captured the USB connection and did not let it go for other apps. The solution was to set Photos not to open when it sees the SD card I use. (I did this on the Import screen of Photos.)

2) Even with Photos not launching, I still need, most often, a powered USB hub, which I did not need with Yosemite.

That link above to Tether Tools shows what appears to be a nice set up; but, Tether Tools seem to be very expensive. I am just using an old USB hub (USB 2, even) and it works just fine. I have a battery power unit coming from China as well as a cable so I hope not to need a 120 volt outlet. I can report back on the effectiveness of this when I get them.
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John R. Ellis, Champion

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The linked article from Captureintegration.com also recommends a powered hub.
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Keith Reeder

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What Capture One can or can't do is completely irrelevant to the discussion - Phase One uses a different tethering methodology. It's like saying "funny that your car broke down - my (completely different) car didn't..."
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Urs Meyer

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A powered hub like the one from thetertools is needed for a D810, when used with 2 long and connected USB-cables. But for one USB-cable only, it is a bug somewhere else. Try SharpShooter. It works.
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JustBob

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I heard that Capture One does not use Nikon's SDK kit.
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Keith Reeder

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Precisely, Bob.
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Brian Fitzgerald

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Not a perfect solution, but I'm trying out Smart Shooter 3, which seems to have a lot of tethering functionality. LIghtroom automatically ingests the images from a watched folder on the desktop. I think it will be a viable workaround for those wanting to stick it out with Lightroom but needing to tether as part of their daily workflow. I'm using Nikon + iMac with El Capitan as my tethering station and Smart Shooter instantly detects my camera. On a side note, I'm extremely disappointed with Nikon's lame response and seemingly lack of urgency. Question: if Capture One and Smart Shooter 3 don't use Nikon's SDK and thus can tether, is that an avenue LR can explore (instead of waiting for Nikon to develop a solution)?
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Ronald Abrahams

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How many photographers use Nikon and Apple. It must be many. They let their customers down. Maybe adobe can solve the problem?
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Chris Cox

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Adobe can't really do anything about Apple's OS code changes, or Nikon's SDK code (which is necessary to use tethering with Nikon cameras). Building tethering code without the camera maker's SDK would take a very long time.
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Keith Reeder

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Did you even READ the thread, Ronald?
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Pippo Baudo

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Capture One did it......
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Andrew Giammarco

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It's true folks. If you really want to aim your anger about this at someone, go to Nikon's site and tell them what you think. This is not an Adobe issue. It's all Nikon.
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Andy

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Incorrect Andrew - This is an Adobe problem. Their software is broken and they need to fix it.

How can it be a Nikon problem? Nothing changed on their part. Mac OS changed and Adobe failed to thoroughly test their software on the updated platform.

Adobe Support told me that a fix was due on 14th October 2015 but due to "last-minute problems" the release did not occur.

It is now 13th November 2015 and still no update.

Furthermore, if you're a CC user (like me) then you're still paying a subscription for something that's broken.

Is that fair? I don't think so
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Chris Cox

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Please read the previous responses before posting nonsense. Lightroom uses Nikon's SDK to control Nikon cameras. Adobe has to wait for Nikon to update their code for MacOS 10.11.
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Urs Meyer

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Since all is working with SharpShooter, the problem lies somewhere else... ;-)
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John R. Ellis, Champion

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Sharp Shooter doesn't use the Nikon SDK, but LR does.
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Ronald Abrahams

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Andy is completely right. Adobe let their customers fall. I think Capture one is a good alternative.
I read the tread.
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Keith Reeder

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Then you haven't understood it. Nikon has FORMALLY ADMITTED that it is responsible for this mess, which also broke their own tethering software.

Or is it also Adobe's fault that Nikon's own tethering solution is broken now?
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Keith Reeder

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"Incorrect Andrew - This is an Adobe problem. Their software is broken and they need to fix it. "

Oh, NONSENSE, Andy - it's on NIKON, pure and simple.

By your logic, you'd blame Ford for a failure in your Pirelli tire.
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Urs Meyer

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Nope.
Try SharpShooter. It works like a charm with the D810. So, the bug is somewhere else!
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John R. Ellis, Champion

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As you can read in fully-documented detail elsewhere in this topic, the problem with LR tethering in El Capitan is in the Nikon-supplied tethering library (the so-called Nikon SDK). Nikon has acknowledged that it is not compatible with El Capitan.

LR uses the Nikon SDK, Smart Shooter 3 does not.
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JustBob

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Well, maybe Adobe shouldn't use Nikon's SDK either. Is there any advantage in it, other than cost savings?
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John R. Ellis, Champion

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It could cost a fair amount for Adobe to replace the Canon and Nikon SDKs. That cost would get passed on to customers, either in the form of higher prices or reduced feature development elsewhere in the application. We can get a very crude idea of that cost by looking at the price of Sharp Shooter 3 ($40).
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Keith Reeder

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Why SHOULDN'T Adobe use Nikon's SDK, though? Surely (in an ideal world) that would be the very best source of dedicated tethering functionality, coming as it does from the folk who know more about the cameras and how they work, than anyone.
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Keith Reeder

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"How can it be a Nikon problem? Nothing changed on their part"

READ THE THREAD.

Nikon even broke their own tethering software: they didn't test their tethering code against El Capitan, and it DOESN'T WORK on that OS. Lightroom uses that same code.
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Ian Barber

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From my understanding, Adobe just tap into the API which are supplied by Nikon.

If the API are not compatible with El Capitan then surly it's a Nikon Issue ?
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Keith Reeder

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"Furthermore, if you're a CC user (like me) then you're still paying a subscription for something that's broken"

Only true if NOTHING in Lr works now.