Tethering Nikon 800 with Lightroom CC

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  • Updated 2 years ago
If I turn off my D800 or the USB cable comes detached, Lightroom refuses to see the camera again. I have reset the Mac and the camera but this does not fix the problem. I have fixed the problem by deleting com.adobe.com.Lightroom6.plist. But if the camera disconnects before closing the tether capture window, I need to delete this file again to connect the D800 again. This is beyond frustrating. Is there a better fix I can try or is this a bug that you will be fixing soon? Thank you.
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Posted 2 years ago

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Art M.

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My D810 tethers with USB3 which turns out to be inconsistent due to power demands. I bought an adapter from TetherTools and that solved the problem although the camera battery seems to run down more quickky during tethering. Anyway I do not know if any of this applies to D800. Give them a call.
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Thanks for your reply. If I don't switch off the camera it works fine for long periods of time on both long and short cables. I also tried using a high power USB hub to make sure, but the issue is the same, so I don't think it's a USB power issue. It only happens if the camera disconnects before the Lightroom tether panel is closed, so I am fairly sure its a software issue, rather than hardware.
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Rikk Flohr, Official Rep

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As someone who shoots tethered a lot, I have gotten in the habit of doing the following to ensure tether reliability and recovery.

1. I use a Jerk-stopper to ensure camera connection to tether cable and laptop.  With this simple device, I can't remember the last time a cable came loose.
2. Batteries. Laptop to power. Camera fully charged with a battery standing by. I watch my meter and if I get down to 25% I change out using these steps.

1. Power down in this order.
2. Close Lightroom Tether Tool Bar.
3. Turn off camera.
4. Remove Battery.
5. Replace battery.
6. Turn on Camera.
7. Activate Tethering in Lightroom.

If there is a tethered camera loss of connectivity that won't recover on its own, I use the following procedure in this order:

1. Close Tether Tool Bar in Lightroom.
2. Close Lightroom.
3. Power off camera.
4. Disconnect Tether cable at camera and laptop. 
5. Wait 10 seconds
6. Restart Lightroom.
7. Plug cable into Laptop
8. Plug cable into Camera
9. Power on camera
10. Launch Tether within Lightroom.

Note: This restores connectivity in about 90% of failures. 

In the event that this procedure doesn't restore connectivity, substitute Restart Computer for #5. 

In December, I shot tethered across (4) 8-hour days of shooting. I dropped tether once (battery dead) (I didn't pay attention to warning 2) that resulted in the necessity of a computer restart.  I lost tether once with no explanation that required the normal steps with no restart. 

I shoot tethered into a 2009 vintage Macbook 13 with Canon gear so your mileage will vary. 

In any case, I've not had to resort to the resetting of a preference file in order to restart tethering. 
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Thanks for your reply, much appreciated. I'll give this a try at the weekend.