Lightroom Classic: Tethering frustration with Canon 5DM3 on macOS 10.14

  • 2
  • Problem
  • Updated 2 weeks ago
  • (Edited)
Im officially done with Lightroom Tethering. I am a pro photographer who will jump ship today as so many other photographers have as well. I shoot Canon and the camera connection is ALWAYS  random. It may work for a few minutes, then die in the middle of a shoot. It happens over and over again. Im the idiot for sticking with it for so long. I am done. Capture One, you now have my business. Get your #$%! together Adobe.
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Bradley Lau

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  • annoyed

Posted 1 month ago

  • 2
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ragrawal, Employee

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Hi Bradley, Which version of Lightroom classic are you using? Care to share the camera model so that we can test this in-house also?
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Bradley Lau

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Its CC so it updates automatically, Canon 5DM3
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Rikk Flohr, Official Rep

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Bradley, CC can mean many different versions. We would like to be absolutely certain of our version so we can run our tests. Could you go to Help>System Info... and confirm the installed version is 8.3? 
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Bradley Lau

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yes, 8.3
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Bradley Lau

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macbook pro 2.7 ghz
10.14.4 mohave
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Jim Palmer

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I am having the same problem here in my studio. Shooting with a 5D mk3 tethered to an iMac running Lightroom CC 8.3.1. Things were working great then about 4 weeks ago LR started dropping connection with the camera. Tried several different USB cables with the same problem. Since the camera was due for a cleaning I sent it down to CPS and had them go ahead and replace the USB connection in the camera. Made no difference, LR is still dropping connection. The connection drop happens always right after capture but before it comes up on the computer. 
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David Converse

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Why not use the free Canon Utility? Its much better for tethering than LR anyway.
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Jim Palmer

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I don't use the Canon Utility because it's not set up for professional studio use. We have several photographers shooting and we need a solution for each tech to correct and output files quickly as they are being shot. If Adobe can't get it together with LR we will be changing over to Capture One. 
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David Converse

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I'm a working pro who uses Canon Utility in the studio. So, well, yeah. Ok.
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Jim Palmer

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That's great and I am sure it works for them. I know what works for us and the studios I work with and for what we are doing the Canon Utility does not fit into the workflow. I am more interested in an actual solution for my LR problem than discussing which software solution is better. Any thoughts Mr. Converse?
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David Converse

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Yes, apparently Lightroom doesn't work for you. Do you need something reliable? I'd think that's the number one workflow factor.