Lightroom: Tethered capture broken on OS X 10.7 (Lion)

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  • Problem
  • Updated 7 years ago
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  • (Edited)
I have a Canon 20D. Tethered capture was working just fine before I upgraded to Lion, but now it doesn't. A snapshot of the console log shows the detail:

Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: 2011-07-21 20:10:37.682 tether_canon[393:307] Received message: listDevices
Jul 21 20:10:37 whitestar tether_canon[393]: listDevices
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: 2011-07-21 20:10:37.683 tether_canon[393:307] listDevices
Jul 21 20:10:37 whitestar tether_canon[393]: doInitialCameraScan
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: 2011-07-21 20:10:37.683 tether_canon[393:307] doInitialCameraScan
Jul 21 20:10:37 whitestar tether_canon[393]: setCameraRef - retaining camera - new count: 2
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: 2011-07-21 20:10:37.685 tether_canon[393:307] setCameraRef - retaining camera - new count: 2
Jul 21 20:10:37 whitestar tether_canon[393]: Tether task writing message 8 to host: ok
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: 2011-07-21 20:10:37.686 tether_canon[393:307] Tether task writing message 8 to host: ok
Jul 21 20:10:37 whitestar tether_canon[393]: Received message: connectDevice
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: 2011-07-21 20:10:37.686 tether_canon[393:307] Received message: connectDevice
Jul 21 20:10:37 whitestar tether_canon[393]: connectDevice
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: 2011-07-21 20:10:37.687 tether_canon[393:307] connectDevice
Jul 21 20:10:37 whitestar tether_canon[393]: connectCamera - retaining camera - new count: 2
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: 2011-07-21 20:10:37.687 tether_canon[393:307] connectCamera - retaining camera - new count: 2
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - GetDeviceList
Jul 21 20:10:37 whitestar [0x0-0x17017].com.adobe.Lightroom3[265]: NkDriverMacOSXEntry - result(0)
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Evan Van Dyke

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  • frustrated

Posted 8 years ago

  • 6
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Daniel Shipp

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I'm using a 5d with Lightroom and Mac lion. If I switch to Aperture will I be able to shoot tethered? Is that my only solution other than switching cameras or rolling back to Snow Leopard?
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Gary Dates

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Yes. LR cannot tether the 5D in Lion. I use Aperture for tethering, then copy/convert the session to DNG in LR. I still prefer LR to Aperture for the following reasons:
1-DNG support
2-Smart Objects
3-Much better NR
4-I just like the overall UI better
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Daniel Shipp

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Thanks Gary, downloading Aperture now. I love Lightroom and I am very vocal about it amongst my peers, but until this issue is resolved my workflow is DECIMATED.
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Gary Dates

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No man, not at all! Aperture tethers great. I don't miss not tethering in LR at all, and neither will you. It didn't slow my workflow at all, cuz I always convert to DNG. Aperture is a nice app.
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Daniel Shipp

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Gary the tethered shooting options are grayed out in Aperture. You use a 5d mark 1 (not 2)?
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Daniel Shipp

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Problem solved. The Aperture project can't be stored on an external hard drive. I've set up a watched folder In LR to auto import from the nominated Aperture source. Looks like it will work but what a clumsy workaround Adobe! It looks like Adobe just made me buy Aperture. Can someone explain how that is good business????
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Gary Dates

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Daniel,

It is confusing coming from LR. You need to create a "Project" first. Then you can tether. And yes, I have a 5D Mark 1, not 2. If you are still having trouble, email me tomorrow at : gary@garydatesphotos.com. Trust me, it works! :)
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Joey Cohen

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Instead of using Aperture as a relay, you can use the built in Image capture app.
I connect my 5D mk 1 to lion, open Image capture and at the file menu choose take picture. I choose a download folder, and the images are imported to that folder.
Then in LR, I use auto import , and use the same folder from Image capture as "watch" folder.
It's the only workaround I have found yet.
Needless to say it's not as fast as native tethering, but at least I can have a semi normal workflow.
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Daniel Shipp

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Thanks for the good suggestion Joey, it does work but too fiddly for the way I need to shoot.

I just don't understand why Adobe won't update Lightroom to allow tethered shooting with 5d mk1 and Lion.

I've bought Aperture and used that workaround but had a total IT meltdown on a shoot the other day where the auto import on Lightroom failed big time and I can't trust it in combination with Aperture (granted I also think that upgrading to Lion was the biggest IT blunder for me ever, everything on my machines seems slow and unstable but I am now committed to iCloud).

One day you have a feature that your workflow revolves around and the next you don't. I've yelled at Canon and they said to talk to Adobe.

Are you listening Adobe?
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Chris Cox

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See the previous discussions. Adobe uses Canon's libraries to communicate with the camera. But Canon has not updated their driver for that camera to support Lion - and there isn't much Adobe can do about that.
Please, keep asking Canon to support their customers and update their driver software.
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Joey Cohen

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I also had a slow, unstable, color wheel turning, frustrating lion at first.
I had a late 2008 macbook pro with 4gb ram that didn't seem to make the cut for lion.
I bought a set of 8gb (2x4gb) for just about $50 and I haven't had a problem since.
I feel like I have a new mac just by upgrading the ram..



I think Canon are the first to blame! Even the EOS capture doesn't work!!
I browse into Canon's software update every other day hoping for an update..But NOTHING!

How many more times will I have to bite my lip and swallow my tongue when I can't show the client large images in real time.

About Aperture - Too Slow! Too Laggy! Nothing worth comparing to LR.
Even though I like apple apps, Aperture just doesn't handle the workflow speed I need.
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Joel Aron

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Honestly... why stop supporting one of the most used Canon camera? I have to use my 5Dmk1 on a shoot this weekend.. So... wanted to test all equipment.. after 20 minutes of trying to get working what once worked, using tether, here I am now.. reading that the Canon 5D is no longer supported w/ OS Lion.

Adobe.. I've just noticed at least 5 different threads about his issue.. and this is the only one you reply to.. so can you please just tell us if there will be a fix, or do you want to just come clean, and say that it never will work?

I'm seriously frustrated, and can't believe that I have to deal with a possible rookie workaround, after being so dedicated to using LR on shoots. Al I did was upgrade to Lion... and you knew about this problem for months.

Sorry for the vent. Please understand.. and please fix this.
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Lee Jay

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As it says above, Joel, Canon has to fix it.
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Gary Dates

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This is just not true. You can use Apple Aperture in Lion to tether a 5D. I use it all the time and it works great.
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Chris Cox

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It is very much true. Canon's code for the 5D does not support MacOS 10.7.
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Gary Dates

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In Lightroom, Dude. Apple Aprture WORKS!
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Chris Cox

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Amd that just means that Apple isn't using Canon's libraries.

If you want it fixed, please ask Canon to update their libraries.
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Jack T

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I'm shooting with a Canon 5D on OSX Lion and this is a problem for both Lightroom 3 and the just-released Lightroom 4 public beta. If there is a solution, shouldn't it be integrated into the new version? Any hint of information about this issue would be nice because I could help find a solution.
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Clive Brooks

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WOW... Unbelievable, can't believe Apple, Adobe and Canon would allow this to happen. Backward compatibility should be a must in O/S and Software development and upgrades. Seem like both Apple, Adobe and Canon have miss judged the problem here. One of the three should stand up and talk responsibility. Or do something to remedy the situation. I guess Canon wants everyone to run out and buy Canon 5D Mark III, Adobe was everyone to buy LR 4 and Apple wants everyone to buy Mountain Lion. Well guys you got no chance if you cannot resolve these issues.
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Angel Maitani

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The answer were given to you all and you guys and gals have done not a thing.

Look back at 6 months ago.
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Clive Brooks

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Angel please refresh me where to find this answer.
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Andalusia Kano

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Angel is correct.
Here is the email: a.l9609@gmail.com
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Richard Ayres

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Lightroom 4.1 Mac OSX 10.7.4 (Lion)
Tethered capture for the Canon 5D works in Aperture but not in Lightroom.
As far as I know, Canon has not issued any new software for Lion, so the issue is software on the Adobe side. Why did Adobe drop support for the EOS 5D? There are tens of thousands of 5Ds out there and I find it upsetting that support would be dropped for such an expensive camera.

This reply was created from a merged topic originally titled
Lightroom 4.1: Canon EOS 5D support for tethered capture.
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Chris Cox

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Adobe uses Canon's libraries for tethering support, and Canon dropped support for "older" cameras in moving to 10.7.
Aperture apparently does not use Canon's libraries.
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Richard Ayres

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Chris
What am I missing here?
If Aperture does not use Canon's libraries and it works......
Why does Adobe use the libraries when it doesn't work?
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Clive Brooks

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Chris you and your company (Adobe) have let down so many of your Professional customers.
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Chris Cox

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How so? We don't determine what Canon will support, or when OS changes will break existing libraries.
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Richard Ayres

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Chris
How can you explain LR4.1 Tethered Capture working on a MacPro (3,1) under OSX 10.7.4 when it does not work on a MacBook Pro or MacBook Air running the same identical OS? The only difference is the CPU, with the MacPro being the oldest, and the MacBook Air the newest. Both the MP and MBP were upgraded from Snow Leopard while the MBA came with Lion pre-installed, so on the surface, it would seem that original install or upgrade makes no difference.

Where does this Canon library exist on my hard disk? I would like to be able to compare the library on each computer.
~Rich
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Chris Cox

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See the replies from Kevin Tieskoetter.
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Richard Ayres

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Chris
11 months ago, Kevin wrote "There were apparently changes in the USB drivers starting in 10.6.8, and, as best I can tell, the OS puts the connection to sleep after a certain period of inactivity. I'm not sure if they're doing that to reduce power consumption or some other reason, but it caused LR to lose the connection with the camera. " 11 months is a long time to wait. How about making this a JDI item?

On the two laptops there is NO period of inactivity, unless you count nanoseconds. Lightroom immediately recognizes the 5D upon insertion of the USB plug but fails to continue the connection process.

I would like to resolve this issue for myself and others with this problem. Would it be helpful for your programers to have access to my desktop so that they might determine why it works on the MacPro but not on the others?

~Rich
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Chris Cox

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JDI = Just Do It: very small and obvious improvements, things that typically take a day or less
This doesn't qualify for any of those concepts.

Canon has dropped support for the 5D in their libraries. That's the end of the story -- we can't support the 5D because Canon is not supporting it.
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Clive Brooks

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So Chris how does Adobe feel about its Professional Studio Photographers Customers using aperture for photoshoots instead of Lightroom. Must be bad for business photographers using another rival product, it must be affecting your profit margins as well. What else can Aperture do that Lightroom can't do? I suggest people start to vote with their wallets and level of custmer services we recieve - one affected customer today, two million affected customers tomorrow. http://www.macworld.com/article/10584...
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Chris Cox

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Please, let Canon know that you want support for your older camera on recent OS versions.

There's only so much we can do about Canon's refusal to support current OS versions.
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Richard Ayres

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Can you supply a link to the source for the ATG AK1?
Where did you buy yours?
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Chris Cox

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Sorry, that was a spammer, not a serious response.
A search for that product on the web finds that it's a phishing scheme advertised by spam on forums and email lists.
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Sandro Dainotti

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I have been wasting my day on this, I have finally updated from Leopard to mountain Lion and see what I get into. I have a shooting on Sunday, I am in real troubles. Just downloading Aperture let's see if i can make it working that way. Adobe, you can't let this go - fight for your customers - Sandro
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Clive Brooks

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Sandro - You Got it. Aperture is the easy answer. I did a shoot with Aperture, worked without any problems first time. Once shoot was over exported to a folder then imported the photos into lightroom... bosh... easy. More than one way to skin a cat, life is too short to stress... chill with the still! peace.