Photoshop Elements: Temporary freezing up (PSE 9, Win 7)

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  • Updated 9 years ago
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I have recently purchased elements 9. I have noticed that on occasion whilst working with it, that the screen will freeze up with the 'whirlwind' circle still turning before it either continues after 2 minutes or it shuts down. This is annoying. I am using Windows 7.
I s here a patch for this, i have downloaded the 9.03 updatre but ti makes no difference at all.
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Frank Irwin

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Posted 9 years ago

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Brett N, Official Rep

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The behavior you are seeing is definitely not typical. It could have a dozen different causes. Really, you will want to start with the basics, check out the general troubleshooting here:
Troubleshoot system errors and freezes | Adobe software on Windows (