Photoshop Elements: Temporary freezing up (PSE 9, Win 7)

  • 2
  • Question
  • Updated 7 years ago
  • (Edited)
I have recently purchased elements 9. I have noticed that on occasion whilst working with it, that the screen will freeze up with the 'whirlwind' circle still turning before it either continues after 2 minutes or it shuts down. This is annoying. I am using Windows 7.
I s here a patch for this, i have downloaded the 9.03 updatre but ti makes no difference at all.
Photo of Frank Irwin

Frank Irwin

  • 1 Post
  • 0 Reply Likes
  • pissed off

Posted 7 years ago

  • 2
Photo of Brett N

Brett N, Official Rep

  • 2257 Posts
  • 107 Reply Likes
The behavior you are seeing is definitely not typical. It could have a dozen different causes. Really, you will want to start with the basics, check out the general troubleshooting here:
Troubleshoot system errors and freezes | Adobe software on Windows (