elements 9: corrupted catalog, performance problems, crashing

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  • Problem
  • Updated 6 years ago
  • (Edited)
The problem I have is with elements 9 Catalog.
Approximately 3 months ago the catalog stop displaying when new photos were added. Up to that point and still existing are thumb nails fully open even if the smallest setting was used.
Now the thumb nails take a long time to open, will only open approximately 5 across. After that the Thumb nail just shows a jagged line across and never opens. If you scroll up and down the catalog the thumb nails do not stay open. (they still do so in the older parts of the catalog).
Selecting the photos when they are open and dragging them into the photo mail section results in the thumb nails closing and a jagged line appearing in place. Trying to send a photo mail is impossible as elements just closes down altogether with Microsoft message saying it is looking for a solution.
That’s my problem.
The Sand timer symbol of the catalog thumb nails constantly generating thumb nails.
Not sure if this is a windiws 7 problem or not.
Have tried the forum and advised to send it to adobe tech support.
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Malcolm Mundy

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Posted 6 years ago

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