PHOTOSHOP CC 2015 - Problems with my tablet driver

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  • Updated 3 years ago
  • (Edited)
All two last versions(updates) Photoshop works bad.

1. Tool panel don't remember which tool was choosen. For example, I choose Magic wand, then close the programm, lunch it again and there again activ quick selection tool. (after this problem I installed windows on clear new disk and this problem is appear again) .

2. Photoshop can not see tablet or tablet pressure (Wacom Intous/ Cintiq). Reboot programm is helps but it is bad exit from this problem).

3. When I draw something for some moments can disappear pen pressure (it draw parts with maximum pressure).

I think It's all your bugs. Because ALL other graphich programms works well on the this PC with the same tablets.

And also add pen stabilization. As in SAI for example, when it reduse noise from movement.
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ilya royz

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Posted 3 years ago

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Chris Cox

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1) That is a known bug that should be fixed in the next dot release.

2) Means a problem with your tablet driver or the tablet itself.

3) That also means a problem with your tablet driver or the tablet itself.

Contact Wacom - they may have a driver update to fix the problem, or they may need more information to diagnose the problem.
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ilya royz

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Wacom intous and Cintiq, the driver is lasr (01.08.20016)
Why then other programns works perfect with it?
If it really driver(hard to believe), please connect with with wacom and help them once and ti the end. Two big companies cant make one easy thing things so many times.

PS, please, stop to draw rounded buttons, optimaze your programm.
Thanks
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Chris Cox

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Without knowing the bug in the driver code (it could be hardware, but less likely), I don't know.

I cannot connect you with Wacom (our contacts are not customer level contacts). I could contact Wacom if I could reproduce the problem - but I have never seen this problem. You have this problem, so you need to contact Wacom and let them get the information they need to solve the problem.
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ilya royz

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Okay, then please, connect with Russian Adobe support, and tell them about problem number one(known bug). Because they just ask users reinstall PS again and again.
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Chris Cox

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OK, we'll see what we can do about that.
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ilya royz

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Hi

After last update (a few days ago) it got new bag.
Sometimes it gets random freezes (((((
Also bag with tool panes is still there :(