I am a long time Adobe customer, with a long list of products I've purchased. I am now having trouble accessing user forums. Whenever I go to forums.adobe.com I get "System Error: We're sorry but a serious error has occurred in the system." If I am using a browser that has my ID, I get that error immediately. If I clear cache and cookies I get the Forums login prompt, but once I log in with my long time user ID I get that same error. I have discovered that I can access the user forums if I create a new ID. But whenever I try to use my old ID, I get this same System Error. The old ID works fine on adobe.com -- I can see my account, list licenses I own, etc. I prefer to keep my old ID as it has my history of product licenses. Can someone at Adobe look into this problem?