Lightroom Classic: Syncing issue

  • 1
  • Problem
  • Updated 6 months ago
  • Solved
  • (Edited)
I am having syncing issues with LC classic CC

suddenly few days ago syncing stopped, and some photos sopped syncing to cloud,
although LR showngsyncing but photos were not . tried all the tips in the other posts, nothing worked, So I deleted all my synced photos from cloud to make the syncing queue 0,

then added 2655 photos to a sunced collection .
only 150 actually synced with cloud and can be seen from LR in browser and Android app
LR Classic CC showing : "Syncing 2403 photos " for more than 6 hours now,
Lightroom Sync tab in preferences shows no Sync activities !!
when I close LR , I get the ,meesage "2403 photos are stil syncing ....etc"

few other memberposted the same problem ,ut non of the solution proposed to them worked for me  ,

Thank you
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Mouhamad BZOU

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Posted 1 year ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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It looks like our engineer has worked directly with you. I will be closing this thread. 
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Mouhamad BZOU

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Yes, my issue is sorted, sorry for late reply ,
Photo of Nathalie André-Crepy

Nathalie André-Crepy

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Bonjour 
Quelle est la solution? j'ai exactement le même problème il faut appeler Adobe? 
Ligthroom Classic 9.1 la synchronisation ne se fait pas entre le cloud et LR classic
Tout est bloqué sur ce nombre 
(Edited)
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Rikk Flohr, Official Rep

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Can you go to Preferences>Lightroom Sync and wait 60 seconds - then capture a screenshot and post it here?
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Tobias Schnurr

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Hi, I am having the exact same issue as above and Adobe Support (Nikhil H) lis telling me the root cause are missing files/pictres that I don't want to sync or maybe stored on an external drive!!!!!. I am having >100.000 pictures and roughly 1500 are stated as missing ones (old ones I dont care or are on external storage).

I want to sync pictures to cloud located! on my C drive that I imported today but sync is not working from Classic CC, I am on latest OSX and LR Classic CC and LR apps. So how to fix that ? Please come back on that. I dont want to spend 3h in a chat with such an argumentation.
  • Case Number:  ADB-6704217-X5L2 
  • Issue:  Storage and Sync
So please check the Case number ID and contact me. 
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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You posted this to a solved thread. Forking to a new thread.

Please reference the new conversation here: Lightroom Classic: Sync Issue