Photoshop Elements: Sync to photoshop.com doesn't transfer keywords

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  • Updated 6 years ago
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My elements file has keywords attached to photos. The keywords do not transfer to the photoshop.com online site. What am I doing wrong?

THANKS!!!
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harold dubin

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Posted 7 years ago

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Photo of Laurie Kalbs

Laurie Kalbs

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I've tagged pictures in Photoshop Elements 9, but the tags don't show up in photoshop.com on same pictures. How do I sync tags?

This reply was created from a merged topic originally titled
Syncing tags from Elements 9 to photoshop.com.
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Brett N, Official Rep

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Keyword tags should be uploaded to Photoshop.com without doing anything special (in fact, I don't know of to NOT upload the keywords). Just to verify: these are keyword tags that are on the files in the Elements Organizer, not pre-existing tags that were not imported into the Organizer, correct? (Even then, I would expect it to work).

We may need to look at the sync logs to see if we can find a clue. Look for the logs here: http://kb2.adobe.com/cps/847/cpsid_84...

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