Support site pops up automatically?

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  • Problem
  • Updated 3 years ago
Working on a project and all of a sudden my adobe quits working then takes me to the internet support site 10 times in a row, why does it do this? It doesn't happen very often but it is annoying when it does happen. My software is up to date.  Can anyone help? Thanks!
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  • frustrated

Posted 3 years ago

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Photo of Cristen Gillespie

Cristen Gillespie

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Which Adobe app are you talking about, and what OS are you running? I can remember a very, very long time ago PS would suddenly pop up Adobe Help in multiples, but that was long before CC, and maybe earliest days of CS or even before? They fixed it and I haven't seen it since. Without more information about what you're using, what platform you're on, and if possible, what you're doing when this happens, it may be very difficult for anyone to help you.