Support knowledge and capabilities

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  • Problem
  • Updated 3 years ago
I had a support chat today concerning a problem with the Nik Collection filters and PS after upgrading to CC2017. The chat lastet more than one hour and the problem could not be resolved. My chatpartner David finalized the chat with the information, that the Nik filters are not compatible with CC2017. In the meantime, I was able to solve the problem by a simple de - and new installation of the Nik Collection downloaded from thGoogle. The filters work fine with my CC2017 and most defenitely they are compatible. How come, your support people do not know about uch simple things? I am loosing trust in Adobe.
Kind regards
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Helmut Schwarz

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Posted 3 years ago

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