Lightroom Classic: Support for HEIC file format (Windows)

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  • Idea
  • Updated 3 weeks ago
  • Planned
  • (Edited)
Support for HEIC file format was included in Lightroom CC but still is needed in Lightroom Classic.  When will it be added?

[HEIC support was added to LR CC 1.4 and LR Classic 7.4 for Macos 10.13 (High Sierra).  For Windows, Adobe's help article says, "Adobe is working on providing the support."

- John Ellis]
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Robert MacWilliam

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  • Frustrated. Why create file format support in LR CC on launch but not update LR Classic at the same time.

Posted 10 months ago

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Charlie D, Official Rep

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Official Response
I’m glad the advice shared above (https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html) seems to be helping.

On the iOS side, if anyone is still getting JPGs when trying to import HEIC, please be sure to update the LR Mobile app for iOS to version 3.3 – this latest version will import the HEIC originals from the device camera roll. Previous releases would convert HEIC to JPG during import, regardless of iOS settings.

Regarding HEVC video, the LR Mobile iOS app can import HEVC videos that are recorded in the iOS Camera’s video mode.  HEVC videos that LR Mobile for iOS can import will playback on the same mobile app, and at lightroom.adobe.com, but won’t playback on the desktop LR apps as others have mentioned.

Regarding the small videos that are part of Live Photos, the LR Mobile iOS app ignores these when importing Live Photos from the camera roll.  And if you use Mac Image Capture to transfer Live Photos to your desktop for import into LR, the LR desktop apps won’t import those small videos due to HEVC incompatibility.  There is a work-around:
- use Mac Image Capture to transfer Live Photos to your desktop
- sign into your LR account at lightroom.adobe.com
- select the small videos on your desktop that came from the Image Capture transfer, and drag them in the LR Web app to import them.
...I stopped doing this though for my personal collection, because the desktop clients can’t playback the HEVC videos.  I also dislike that these videos and their parent images look like duplicates to my eyes.  Really, I learned I don’t care about most Live Photo’s motion frames.  Still, I thought I would mention this work-around in case it’s useful to anyone.  The LR team does continue to talk about Live Photos and what we can do to better support our users in the future.