Image file stuck in processing. How do I stop processing or remove the file?

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
In I've had a file stuck in Processing for over a year. Didn't think much about it till I wanted to add space to my account. I tried to remove it from my library, but said I could not due to it processing. How can I get rid of this file in my library? How do you stop the processing to do so?
Photo of Dave Thomas

Dave Thomas

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Charlie D

Charlie D, Official Rep

  • 800 Posts
  • 71 Reply Likes
Hi Dave

I'll message you offline to get more info about your account.