Photoshop: Stuck on certain tool, unable to change or do anything.

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  • Problem
  • Updated 2 years ago
  • (Edited)
Sometimes when changing tools quickly via hotkey, photoshop will get stuck on a certain tool and be unable to change out of it. Neither hotkey or clicking tools help. Must unfocus/refocus app a few times.
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Tom Lin

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Photoshop? What OS/version are you running on? Using a mouse or tablet?

If you hit the esc key can you select a tool?
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Tom Lin

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Current version, CC updated it to 2015.5.1 when it released. Problem started appearing right after, so it has to be in this patch.

Running OS X 10.11.5 with a Intuos5 Touch, no mouse connected.

Escape does nothing, tool will not change unless I unfocus/refocus photoshop a few times. Symptom feels similar to the action/text bug I report on previous version.

Thanks.
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Leigh B

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Something (loosely) similar is happening to me too. I get stuck in the text tool while editing text, I'm not 100% sure what triggers it but I think its switching apps while editing text. I can continue to type but only invisible letters are inserted into the active textbox. Each time I push delete it deletes layers/layer groups until the whole psd is mostly empty. 

Unfortunately unfocus/refocusing photoshop does not fix it, only a force quit.  I have lost a LOT of work over the last couple of weeks since this has started happening, perhaps once-twice every two days on average.

My tools palette always becomes blank when it happens, and if I try and press other keys other palettes (eg layers palette) become blank (all/some buttons/text on the palette disappear). 

I can use the save as hotkey, it gets to 99% but will not save. Some other hot keys appear to work such as cmd+r shows and hides rulers. When showing rulers all my tool palette buttons reappear but pressing random keys will cause random bits of interface to start disappearing again.



My setup:

OSX 10.11.6, Photoshop 2015.5, Mouse, Intuous pro plugged in but not used (unplugging doesnt seem to affect this)
(Edited)
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Tom Lin

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that sounds more closely related to the action/text bug I reported. but maybe these issues all stem from the same source.