Photoshop 19.5.1: Stuck at Initializing Video Export

  • 1
  • Problem
  • Updated 5 days ago
  • (Edited)
After upgrading to 19.5.1, this issue still persists. I am rendering 175 frames into a video and the Initializing Video Export progress bar gets about 80% across and stalls. The program is unresponsive after that.
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Dave Pawlan

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  • extremely frustrated

Posted 1 week ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on macOS or Window?
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Dave Pawlan

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I am on Windows 7 SP1, 32GB. I've been able to do this successfully on my 2013 Mac Air.
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Hannah Nicollet, Official Rep

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Hi Dave,

May I take a look at your machine? I sent you an email to see if we could set up a screen share.

Thanks!
Hannah