Photoshop: Stops in actions from CS4 don't work in CS6

  • 2
  • Problem
  • Updated 4 years ago
  • (Edited)
Why don't stops in actions, imported from earlier versions of Photoshop, work in Photoshop CS6? How do I solve this problem? What I do now is opening this files in Photoshop CS4, where it works well. But constantly schwitching from CS6 to CS4 costs me a lot of time...
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 2
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 1001 Posts
  • 89 Reply Likes
I don’t have CS4 installed anymore, so I can’t test the exact situation, but Stops seem to work fine in CS6 in new Actions.
So worst case you should be able to insert new Stops.

Could you please post a screenshot of the expanded Action in the Actions Panel in CS6?
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes
I have to let CS4 installed, because I updated CS6 from that. And I allready placed new stops, unfortunately that didn't help. On the internet I saw more complains about this, it seems like a bug in CS6. The CS6 version at my collegua workes fine (He updated from CS5), but at my office neither on PC and laptop it works (Windows 7 on laptop, Windows 8 on PC). So it has something te do with my update from CS4 to CS6. But how do we solve this problem? I've added a screenshot, but it's only the first part of the action. In this part you'll see the stop that doesn't work. But it's in Dutch .....

....
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 997 Posts
  • 88 Reply Likes
To make sure: Do Stops in newly created Actions work at all on your computer?
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes
With new actions it works fine!
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 997 Posts
  • 88 Reply Likes
What happens if you move the old Action’s steps (without the Stops) to a new Action with Stops?
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes
I don't know, I'll try!
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Chief Customer Advocate

  • 11166 Posts
  • 888 Reply Likes
What OS are you currently on? what OS were the old actions created on? Can you post a sample action that doesn't work somewhere? (like dropbox, etc)
Photo of Anna Lee

Anna Lee

  • 2 Posts
  • 0 Reply Likes
Were you able to help her resolve the issue? I have the same one, and it's causing my editing to be highly unproductive! I have to babysit batch processes, because I have to manually click "ok" on dialog boxes that come up during the action. :(
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes
Dear Christoph, In CS4 we removed the stop (better; the modal control) and loaded the action again without it in CS6. Unfortunately it still doesn't work.
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes
Dear Jeffrey, the action was made in Windows XP or Vista. I don't know anymore, it's a long time ago. It went from CS3, to CS4, to now CS6. To share the action with you in Dropbox I need contact information like an emailadress.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Chief Customer Advocate

  • 11150 Posts
  • 887 Reply Likes
I just sent you an email.
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes
Emailed you back ;-)
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes
Thank you guys, problem solved!
Photo of Anna Lee

Anna Lee

  • 2 Posts
  • 0 Reply Likes
How did you solve it?? I have the same problem and it's driving me insane!!
Photo of Elizabeth van Asselt

Elizabeth van Asselt

  • 9 Posts
  • 0 Reply Likes
It seems a different problem Anna Lee. I wanted to give OK's, but the stops didn't work and the action did go on and on and on......Jeffrey and Steve recognized the problem (a bug in CS6) and made a new, good working action for me. Very happy with their service!