LIGHTROOM CC 2015 - still getting error message when sending image to photoshop even with latest release

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  • Updated 2 years ago
  • (Edited)
when I send a file to ps with lightroom changes it doesn't determine that photoshop is running, whether it is already or when it starts it. after about a couple minutes (the delay is longer with this release) it displays an error message to that effect. after I close the error message the image eventually opens in photoshop. this is the fourth release with this problem on windows 10. it takes longer for the image to get to photoshop than it does to edit it when it gets there!
Photo of Michael Burke

Michael Burke

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Posted 2 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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When I've encountered this issue in the pat, Michael, it usually meant that something was amiss in the Photoshop installation . A quick test: if you open Photoshop first and then send the image from Lightroom, does it work?

If so, a reinstall of Photoshop is a good place to start.