Photoshop CS6: not launching on Win8, could not open scratch

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  • Problem
  • Updated 5 years ago
  • (Edited)
I've just installed Windows 8
I've just installed Photoshop CS6
When I start Photoshop I get a message "Could not open scratct...." followed by "Could not initialize Photoshop...".

A Prefs.php file is created in "C:\Users\user\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings"

Removing the prefs file doesn't help

Photoshop can be ran as Administrator.
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Joe

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  • depressed

Posted 5 years ago

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Chris Cox

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You have a permissions problem on your system, or the system TEMP folder is pointing to a location that does not exist.
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Joe

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The system temp was pointing to a ram disk. Now it isn't but still the same problem.