Bridge: Opening a file from Bridge CC doesn't open Photoshop

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  • Problem
  • Updated 5 years ago
  • (Edited)
LS, I have installed Photoshop, Lightroom and Bridge from Adobe CC. It's working, but one thing: When clicking on a picture in Bridge to open in Photoshop, it gives a failure: there is still a link to my old Photoshop CS5.

Do you know how I can fix this?

Thanks!
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Fiep Van Den Berg

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Posted 5 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on Mac or Windows? What is the exact error message?
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Fiep Van Den Berg

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I have a Windows 7 Os.
The error message , original in dutch, is:
Cant open c\programfiles\adobe\photoshop cs5\photoshop.exe. Check the correct name, and try again.

I have de-installed cs5.

Its only in Bridge when doubleclicking a tumbnail.

Thanks
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TinaC, Tier 3 support engineer

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First reset your preferences - restart Bridge and immediately press shift+alt+ctrl. You should get a dialog box asking if you want to reset your prefs and delete the cache. Select both and see if that fixes it.