Elements 12: says trial has expired, can't use it

  • 2
  • Question
  • Updated 3 years ago
  • (Edited)
I have purchased and registered both photoshop elements and premiere 12. Each time I start photoshop it says my trial has expired and offers a buy button to purchase. How do I clear this startup problem
Photo of Peter Fredericks

Peter Fredericks

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 2
Photo of Amy Aubin

Amy Aubin

  • 1 Post
  • 0 Reply Likes
I too am having this problem. I tried uninstalling the program and then installing it again but it still says my trial has expired. This is not a trial version and is a full paid version. I can't seem to find a solution anywhere to this.
Photo of dylan mendonca

dylan mendonca

  • 1 Post
  • 0 Reply Likes
sane here this is bull I bought this with my money and it is yet to be used because of this problem we should be either funded are money back or get another month of a trial I am a twitch streamer and I need to edit a pack so if adobe could hurry it up it would be much appreciated.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 836 Reply Likes
If you purchased the product, just enter your serial number to reactivate the software.