Start Workspace Not Opening Tip

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  • Updated 11 months ago
Yesterday I started Photoshop CC 2018 Version 19 and to my surprise the Start Workspace did not appear as it had in the past. I made sure it was checked to do so in Preferences. I restarted Photoshop and rebooted my computer (Win 7 professional). Neither action resolved the issue.

Then I noticed that for some reason I was logged out of the Creative Cloud Desktop App. This happened without my knowledge. So I logged back in and voila, the Start Workspace reappeared and has been working as expected ever since. I have no idea why you have to be logged in for this feature to be operative but that seems to be the case.

So, if your Start Workspace is missing in action give this fix a try. It just might restore the workspace for you.
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JC

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Posted 11 months ago

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Rob Rippengale

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Thanks for the tip. It seems to work like that here too, lately.

Only recently have I been annoyed by waiting and waiting and waiting for the starting workspace. I start Photoshop from a shortcut (so I can avoid being assaulted by the Splash panel) before I call it from Lightroom (Classic!). But I'm not going to have Creative Cloud running all the time just for this.  I just wait until the Photoshop frame is visible and then call it from Lightroom. Eventually the image loads. Eventually. Sigh. I remember how wonderful and fast it was to use Lightroom and Photoshop in CS4. This Cloud is too foggy.
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Cristen Gillespie

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> I have no idea why you have to be logged in for this feature to be operative but that seems to be the case.>

They also link to learning from the Start Screen. Perhaps the Recent Files are kept in your Cloud Account? I never thought to ask anyone about that. You'd think that at least a minimal Start Screen would be offered up, perhaps with a note that you're not logged in to the Creative Cloud, so it can't fully function.

I noticed also yesterday I'd been logged out. Maybe they were logging a bunch of us out to do some cleaning, or to see if we'd ever spot the difference.<G>

I don't use the Start Screen in Photoshop. I do in the other apps because I'm not in them daily, so it's nice to have the Recent files waiting for me. I'm deeply saddened that they removed the Recent Files panel from Photoshop, as it was very handy often.

I find they've improved the speed of the Start Screen no end, but it still is slower than skipping it altogether if I don't need it. It would be nice if we could call it up from Prefs when we want it, like the new New Document dialog, without quitting and relaunching. But since as you found it has to connect to the Cloud, maybe that's why the restart is required.
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JC

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With various CC updates in the last few weeks I've heard that quite a few people have been logged out of their accounts unexpectedly. So I wouldn't be surprised if there are quite a few folks out there wondering where their Start Workspace panel went. That's why I made my post.

I agree, it's likely it works this way because some of the functions such as access to your CC files and LR photos aren't available unless you are logged in. But you would expect, as you say, to still have local access to your recent files with maybe a warning that for full functionality you must be logged in to your CC account. To completely remove the panel only caused me confusion and wasted my time trying to figure out what went wrong.
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Cristen Gillespie

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My situation went from bad to worse. Apparently the CC app got it into its head that when I logged back in, not all of my apps were subscribed to, Photoshop being one. I went round the bush on that one getting nowhere, but finally multiple restarts to my computer, not just ACC, jolted the Creative Cloud into realising I wanted to open these apps, not start a trial.<G>  The app has been flaky since it was updated a bit ago.

So I just got around to seeing if quitting the Creative Cloud impacts the Start Screen. That in itself doesn't do it.  After what I've just been through, forgive me for being leery of testing this myself by logging out of the Creative Cloud.<G> But it still seems they need to clarify what's going on if you don't see any feature in Photoshop that you might expect to see just because you've been disconnected from their server. I got some alert, don't remember what now, in the other app, don't even remember which app, that caused me to look in the Options bar, so I didn't waste time worrying about or testing anything else until I'd remedied that. PS appears to need that.
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JC

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I too was really annoyed when Adobe added, and then silently removed the Recent Files panel from Photoshop. Having a thumbnail of the files rather than just a filename was for me a huge time saver. The feature was removed with no announcement while leaving the feature check-box in Preferences. Again I spent a fair amount of time trying to figure out what I had done to make it disappear. Days later Adobe posted that they had a better workflow idea so they decided to remove the initial implementation. To date nothing has replaced the capability.
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Cristen Gillespie

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> Having a thumbnail of the files rather than just a filename was for me a huge time saver. >

What made it worth the wait, yup. Many of my filenames are not exactly descriptive, being date and camera number.  It would probably help us all if Adobe would announce what's been added and what's been removed in the same announcement as that they've released a new version—not that they can expect all of us to read it, but for those of us who might be so inclined, seems a nice thing to do—and gives them a link to direct everyone to.

I'll still complain that they removed a useful feature. '-}