Photoshop CC: Save as PDF hangs at 10%

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  • Problem
  • Updated 4 months ago
  • (Edited)
When creating spot channels in channels for our screen printing uses, there are often times where you will save the file and the spot channels won't get saved. It will save the layers, alpha channels and such but at random it seems will not save the spot channels you have created and often spent hours tweaking before outputting to film. Why on Earth when you save a file would you not want to save EVERY aspect of that file I can't imagine but this bug or feature needs to be addressed. Someone should not have to do "Save As" and check to make sure Spot channels is checked each time you save. It should be assumed in my opinion unless otherwise "unchecked on purpose". To assume that you don't want to save certain things seem counter intuitive. Unless there is something I am just missing that is causing this to happen, PLEASE for the love of God and all things good an decent in the world, fix this! And you might want to look at the excessive hangup when outputting PDFs too. It gets stuck at 10% and sits for ever and then eventually saves it. But no matter what machine I am on at work or home, mac or pc, Adobe Photoshop CC has both of these issues.
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Jeff Miller

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  • very put out.

Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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We were able to reproduce your issue with Spot Channels thanks to your additional details here: http://feedback.photoshop.com/photosh...

We're not able to reproduce your Save as PDF hanging at 10% issue. Can you provide a file or steps to reproduce the PDF issue?
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Hannah Niebla

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Im having this same issue! it gets stuck at 10%.
I thought it was because there were missing fonts, but nope.
Where can i send you my file, i dont wanna share it publicly since its my resume with my info.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sent you an email. Please also send me your Adobe ID (email address you use to sign into Creative Cloud)
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Steve Mccarthy

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I have the exact same problem
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS? Is Photoshop up to date? (19.1.2) Do you have a file you can share that reproduces the problem?
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Steve Mccarthy

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Latest version of CC osx 10.11.6 happens on all PDFS. seems not to happen if I save the file as a jpeg first
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Edd Wright

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This has been happening to me on every version of Photoshop, not just CC. No idea how to fix it. I usually just try go to the bathroom or grab a drink and when I come back its usually unstuck. I mean I would love for it not to do this but I have no idea. All of my OS/apps are up to date, always have been. Again, this has been happening to me forever. 
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Steve Mccarthy

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This still happens to me, every single time. It's heartbreaking when you have deadlines to just sit there helpless, I've had to explain this bug to clients, I've tried my best to find work arounds, I update my os and CC regularly, pleeeeease help! it's maddening 
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Chris Balbi

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Just a heads up, this issue is still happening 
<3 a man who had to google "why the heck is my photoshop file not saving as a PDF