Lightroom CC 1.1 and higher: Split toning not being saved

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  • Problem
  • Updated 4 months ago
  • (Edited)
Hi there. I have noticed that since being implemented in Lightroom CC 1.1, edits made with the split toning tool are not being saved properly. I can make an edit and it will appear to save across the cloud, but the next time I open Lightroom CC, those edits have been apparently lost or "forgotten". This happens consistently and only with the split toning tool. I am using a MacBook Pro running High Sierra. Would appreciate it if you folks could look into this possible bug. Thanks very much!
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Liam Coleman

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  • Slightly annoyed

Posted 7 months ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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I can't reproduce this so far. I made some HSL edits on mobile last night, and they appeared on my desktop today. I made some further edits on the desktop and restarted LRCC and they were still there. Are there some different steps you're using? And are you running CC 1.3 now?
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Liam Coleman

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Hi Victoria. Thanks for getting back to me. Yes, I am now using 1.3 and the problem has still persisted. What happens is: (1) make split toning adjustment on desktop (HSL sliders are working fine) (2) sync adjustments to cloud - edits appear on mobile (3) close desktop app (4) reopen desktop app - edits still appear (5) open editing tab for edited photo - split toning settings appear “reset” without any direction to, edits no longer visible in photo.

Does that make sense? Split toning is the only adjustment I have encountered this in. Thanks for looking into it!

Liam
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Victoria Bampton - Lightroom Queen, Champion

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Got it!  Yep, I'll bug it internally, thanks.
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Liam Coleman

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Thanks so much, Victoria!
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Martin Dallison

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It's happening again!

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have the 1.4 update installed? 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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This issue should be fixed in Lightroom CC 1.4 or later.
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Martin Dallison

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I have the very latest installation but the problem has reappeared.