Lightroom Classic: Spinning Color Wheel in Develop Mode

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  • Updated 2 months ago
  • (Edited)
After using Lightroom Classic CC in develop mode I'm getting spinning color wheels. After a a few minutes, spinning is constant and I'm totally stuck. I've rebooted several times, paused the sync, cleaned my memory, even deleted and reloaded Adobe CC and Lightroom Classic CC. Need help please. I can't operate at all after five minutes.
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James Thompson

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Posted 3 months ago

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Sumeet Choudhury, Employee

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Hi James,

Can you please post your "System Info" [LR -> Help -> System Info]

You could try turning off the graphics processor in Lightroom preferences under the Performance tab.

Here, also is a list of general ways to enhance Lightroom performance:

https://helpx.adobe.com/lightroom/kb/optimize-performance-lightroom.html


Regards,
Sumeet
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James Thompson

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Thanks a lot!  Turning off the graphics processor definitely helped.  I can at least finish my job tonight ... at least so far.  But something's still wrong - I've had this computer for a few months and Lightroom performed beautifully, smooth and without any hesitation.  Not true now, it's definitely slower.

Thanks SO much, Sumeet!!

Here's system info.  If you want remaining detalis on other settings, please let me know.  Here are the basics:

Lightroom Classic version: 8.0 [ 1193777 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.13.6 [17G65]
Application architecture: x64
Logical processor count: 36
Processor speed: 2.3 GHz
Built-in memory: 131,072.0 MB
Real memory available to Lightroom: 131,072.0 MB
Real memory used by Lightroom: 4,005.1 MB (3.0%)
Virtual memory used by Lightroom: 10,220.1 MB
Memory cache size: 189.5MB
Internal Camera Raw revision: 61
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 503MB / 65535MB (0%)
Camera Raw real memory: 517MB / 131072MB (0%)
Displays: 1) 5120x2880, 2) 2560x1440, 3) 5120x2880

Graphics Processor Info:
Metal: AMD Radeon Pro Vega 64



Application folder: /Applications/Adobe Lightroom Classic CC
Library Path: /Users/jamesthompsonimacpro/Pictures/MasterLRCat080918/MasterLRCat080918.lrcat
Settings Folder: /Users/jamesthompsonimacpro/Library/Application Support/Adobe/Lightroom

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Sumeet Choudhury, Employee

  • 38 Posts
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Hi James,

Glad it helped you !

Could look into upgrading your graphics driver ? Maybe that should resolve the issue.

Here, also is a list of general ways to enhance Lightroom performance:

https://helpx.adobe.com/lightroom/kb/optimize-performance-lightroom.html

Regards,
Sumeet

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Carlos Cardona

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Please give your Mac the "once over"! Run the free Onyx (https://www.titanium-software.fr/en/o...), reboot. (In Onyx just run everything in the Automation tab). Run Disk Warrior if you can ($120), (https://www.alsoft.com), reboot. If you can’t do Disk Warrior, at least run First Aid from Disk Utility. Also just doing a "Safe Boot" can clear out caches (restart, hold down shift until you see "Safe Boot" on the screen, then reboot normally. Often it’s a corrupt cache or application state, which Onyx will fix.

If that doesn’t work try launching Lightroom from your other (admin or test) account, with a new catalog, as a test. Does it run OK? If it does it may be a corrupted preference in your Username/Library folder. Check The Lightroom Queen site for instructions on how to reset your preferences (https://www.lightroomqueen.com).