Lightroom for web: Sorting photos in shared album

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  • Problem
  • Updated 1 week ago
  • Acknowledged
  • (Edited)
It's driving me mad...

I open Lightroom web, go on my album, go in the Display tab, choose "sort by Date taken", then "invert order", so the photos are displayed like I want them to, the most recent ones at first. 

Then I got on the shared album link, and they are absolutely not displayed by most recent...
Why?!
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Charlotte Razon

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  • confused

Posted 1 year ago

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Jim Wilde, Champion

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It's working as expected for me. Are you clicking on "Reverse Order" on the Display tab, or the Photos tab (it has to be on the Display Tab to be seen that way using the shared album link)? And have you refreshed the browser window for the shared album link?
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Charlotte Razon

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I used « reverse order » on the display tab and refreshed the browser window for the shared album link, like you said.
It didn’t work for like ten times (and instead displayed photos in a very weird anarchical display), until I disconnected My account from everywhere, reconnected and did the change again...
I hope I won’t have to do this every time I need to sort a shared album view...
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Luke Rymarz, Official Rep

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When you reverse order there is a save that happens in the background.  If you have large amount of photos it's possible to click over to the shared album link before the save has completed and the order will be wrong.  A refresh of the share in that case _should_ show you what you expect.
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Charlotte Razon

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Well... I tried again... for the same result, everything is mixed up. Do I have to wait more than 1 minute before refreshing the link?
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Luke Rymarz, Official Rep

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Actually it looks to me like you've found a bug.  The cause appears to be using that sort control twice quickly.  Two separate changes are being applied at once when you do that and it's resulting in a jumbled mess.  I'll file an issue internally and hopefully we can get a fix soon.

In the meantime, it looks like the ugly workaround is to "sort by Date taken", confirm that your share has that order, and only after it looks correct select "invert order".
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evikne71

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I've experienced the same thing.

It is also frustrating that if we add more photos after we've sorted, the new photos always appear below all the others and do not follow the sorting order. Every time new pictures are added, we have to repeat the sorting.
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Charlotte Razon

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@luke Oh, I’m glad you could figure out the steps to reproduce the bug! I’ll do the workaround in the meantime thanks :)
@evikne Oh yeah? I think I don’t have that, but I’ll check one more time.
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Donna Wetter

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Does this still happen? A user of a shared album just asked me if it could be sorted in anyway, assuming its a mess on their side. For me as the owner its shown correctly.
(Edited)
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evikne71

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I'm afraid there is no change. I don't use the web sharing anymore because of this. 

In my case the entire web sync process has stopped as well. LR Classic hasn't uploaded photos at all for a long time. 
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Donna Wetter

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Just tried, the sorting options don't affect the web view at all, only the custom orders with the "mixing pallet" symbol are updated, but I'm not going to sort over 100 photos manually, whats going on there?

How are people supposed to work with that, this is a paid application afterall.
(Edited)
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Jim Wilde, Champion

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I'm not really understanding your description of the problem. Whatever order is currently displayed using the Display tab (the "mixing pallette" symbol) in your LR Web application is what your user should be seeing. If that's not the case (i.e. the user is still seeing a different order, even after refreshing their browser), then clearly there's a problem, which will need Adobe to investigate.
Note that when using that Display tab you have the option to drag and drop images into any manual custom order, OR you can reset any existing custom order into one of several different sort options (Capture Date, Filename, Rating, etc.), by using the "Revert" option in the expanded settings dialog. When you make any changes the new order will become the new "custom order" when you subsequently use that sorting option in any of the other client apps, and it will be the order that your user should see after refreshing their browser.
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Jaeger Boyy

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We are talking about album share not LR web. 
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Donna Wetter

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Yes custom order is working (the only option that actually has any effect), but you can't really expect users to sort hundreds of photos one be one and repeat that after adding new ones.
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Jaeger Boyy

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I still have this problem, can someone at Adobe fix it?
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Donna Wetter

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You should contact support, insist there is a problem, prove it with screenshots, they have to know its relevant.