Lightroom: Sort order syncing on mobile

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  • Problem
  • Updated 8 months ago
  • Acknowledged
  • (Edited)
The Collections I'm syncing from Lightroom on the desktop are all sorted via User Order. When a Collection is synced to my phone the order is all over the place. Custom on the phone is apparently not the same as User Order. How do I get the custom order I've made on the desktop to sync and be the same on the mobile app?
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John Weber

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Posted 4 years ago

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Ignacio Barrientos, Employee

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Hi,

which Lightroom version are you using?

thanks,
Ignacio
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John Weber

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I'm using 5.5.
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Ignacio Barrientos, Employee

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Custom order in Lr should show the same on the Lr Mobile. How many images do you have in the collection?
Do you have any other kind of filtering on in Lr Mobile? 
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John Weber

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One collection has 151 images and another has 54. Both are sorted via User Order on the desktop. No other filtering is being used.

I'm going to try to un-sync then re-sync to see if that has any effect.
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Ignacio Barrientos, Employee

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did it help?
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Randall Kaye

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I have the same problem. No, un-sync and re-sync didn't change anything.

Regardless of the User Order in LR desktop, when syncing to LR Mobile, the collection appears sorted by Capture Time, the first available sort order in the list. Changing the sort order to Custom Order seems to then randomize the images.

I've tried it with two collections of 20 images and 19 images respectively, but don't plan on bothering with any more. I don't want to have to put them into my desktop's User Order again, after syncing to LR Mobile.

How does Adobe think this should work?
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Ignacio Barrientos, Employee

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@Randall:
Which LrD version are you using and which OS are you using?
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Randall Kaye

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I'm surprised to see that I've been using LrD 5.4 and not LrD 5.5! I figured that with all the automatic updates happening lately for my Photoshop CC for photographers (with Photoshop and LR), it would have kept my LrD up-to-date automatically. I'm on a Macbook Pro Retina running Mac OSX 10.9.3 and LrM 1.1 on an iPad Air running IOS 7.1.1. Now that I've upgraded to LrD 5.5, it seems to work now. Thanks.

However, I find that there is no way on LrM to change the custom/user order of the images; you have to go back to LrD to do so, and I would really like to be able to do this in LrM while away from my machine with LrD on it. Hopefully, that will be a feature of LrM 1.2. Then I'll finally be able to throw away the Photo Manager Pro app for iPad I've been using all this time, to prepare portfolio presentations (albums) of my images on my iPad; I find I like to spend time on my iPad fine tuning the order of images in my portfolio.
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Donald Rose

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Not sure if you found a solution, but I have just had the same problem.

This worked for me:
Visit your LR mobile site on the web (in a browser), go into the gallery you are looking to sort. Click the downward arrow in the middle at the top of the thumbnails gallery and it gives you an option to select 'Custom order'. The default seems to be 'Capture time'. Clicking custom order mirrored the order I had set in the collection on LR desktop. (Not sure if the same arrow shows up in the iPad version.)
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John Abraham Group

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It doesn't sort the public gallery, only the private link.
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John Weber

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This reply was created from a merged topic originally titled LR Mobile: Custom Sort Broken?.

I've been using the custom sort order with my collections on the mobile app since it was first introduced.


All of a sudden (last week or so) re-arranging the collection order in the desktop app is not showing on the mobile app or on the Lightroom website.


I've tried un-syncing/re-syncing and deleting the cache on the mobile app And playing with the sort options and going back.

What else can I try?


I'm using the latest mobile version and latest CC version on the desktop.