Sometimes menus/commands are unavailable

  • 1
  • Problem
  • Updated 7 months ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Photoshop 20.0.1: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from Lightroom Classic

Sometimes when I select JPG images in LR Classic and import them in the PS, menus and commands do not work.

Steps to reproduce:

1. Select JPG images in LRC
2. Right click on them choosing "Edit in PS CC2019"
3. LRC asking whether to use the adjustments - choose YES
4. PS freshly starting.
5. Menus are blank and keyboard shortcuts like CTRL M do not work at all

As shown in the gif (it's animated gif, please click on the image if it's not moving for you). Notice blank menus.




Photo of ivan.planinar

ivan.planinar

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  • frustrated

Posted 7 months ago

  • 1
Photo of Marsha Levine

Marsha Levine

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I'm not an expert, but I think that you are describing a known bug and not just with jpgs. They're working on it. In the meantime, if I'm right, you need to open Ps first and then go back into Lr and go 'edit in', as usual. 

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