PHOTOSHOP CS6 - lost palettes and preferences

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  • Updated 3 years ago
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I need help!! Somehow I lost all my color pickers, and everything that was on the upper right hand corner of my PhotoShop CS6, I also lost my different styles, like photo effect, dots, etc.......by accident I hit 3D and it totally changed my screen I do not know how to switch back to the original screen, can someone help me?
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MARTHA PENA

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Posted 3 years ago

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David, Official Rep

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Hi Martha,

It sounds like you may have just changed your workspace, in which case you can click Window > Workspace > Essentials, but if that doesn't work can you post a screenshot of what your Photoshop looks like now?  

Thanks,
David
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MARTHA PENA

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Hi David,

Thank you so much for your response. I am so sorry I am getting back to you so late, but been swamped! I believe my Photo Shop screen is back to normal now, but now the issue is that I cannot seem to pull my colors, so I can select my colors, picker, etc. and the styles are also gone. I have managed to pull them out, but they keep shrinking on me like they want to hide again. It is really a hassle, so if you have the answer for this, I would really appreciate it, as I really appreciate all your help.

I love my photo shop. I am not trained to do all it can do, I am pretty basic, but have come a long way in 4 years buy practice and practice only when I have time.

Look forward to your reply, thank you again,

Marty
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David, Official Rep

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Hiya Martha,

I'm not quite following your problem description.  Would you like to show me?  I can setup a web-hosted screenshare so I can see the problem you are on  your screen live.  It's pretty handy for troubleshooting problems.  All you need is an internet connection and a phone line (so we can talk) -- it's easy and I do it all the time.  Ping me back here and I'll set it up.  I'm in California, so Pacific Time, but we can set up something outside "normal" hours too (if you don't mind me attending in bunny slippers....8-).

Thanks,
David
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MARTHA PENA

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Hi David,

Thank you so much for your response, I really appreciate it. Yes, I have teamviewer which allows you to enter my computer, or you may have something else you use. I would really appreciate it if you could help me.

Let me know when you are available. You are 3 hours earlier than myself, so it is going to be 1:00 pm in Cali, I am in Southern, Florida, originally born and raised in Cali, until I left for good almost 26 years ago.

Please let me know when it is good for you and I will call you? Yes, I do need the help.

Thank you so much!

Marty
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David, Official Rep

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Check your email, Marty!  8-)

David
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MARTHA PENA

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Check your email, David! :)