ELEMENTS 8 - Software Serial Number Glich ?

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  • Updated 4 years ago
  • (Edited)
In December 2009 I purchased Photoshop Elements 8. I have recently tried to load the disc on to a new PC only to be met with `invalid serial number'.
I have checked the serial number against that registered on my account and it is the same.
An explanation will oblige, as I find this software very useful.
Photo of Frederick Wilkes

Frederick Wilkes

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  • frustrated

Posted 4 years ago

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Photo of Aurore de Messac

Aurore de Messac

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Could it be you installed it on more than the allowed two computers? You can deactivate Photoshop on your older computers from within Photoshop while connected to the internet and then you should be able to proceed with the install.