Photoshop: Unable to "Export As"with selection active

  • 2
  • Problem
  • Updated 8 months ago
  • Solved
  • (Edited)
If you use "Export As" while a selection is active it is unable to process the Export. If you deselect and try again everything works fine. This bug happens every time for me.
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Gary Hilson

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Posted 1 year ago

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David, Official Rep

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Howdy Gary,

Which OS are you seeing this on?  Latest version of Photoshop?  I ask, because I just checked both Win and Mac, but couldn't reproduce this.  Could this be an issue with HDD space or rights?

Thanks,
David
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Gary Hilson

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Whoops... I'm behind an update. Sorry. I'm getting it on Win 10 Photoshop 20.0.3 and have been having the problem for a while. Plenty of space and no problems exporting when no selection. Am updating now and will report back.
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Gary Hilson

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Have upgraded (20.0.4) and the issue is still there - but I didn't describe fully. It's when resizing in Export As. Have tried different resolutions (high/low) and problem is the same. The file needs more than Background layer to show problem.
Just a little edge case bug as I say - not a biggie but would be nice to have fixed.
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Gary Hilson

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David, Official Rep

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Howdy Gary,

Thanks!  That was the missing element.  Yeah, when I scale to 200%, I'm now seeing the same thing on both Win and Mac.  I've gone ahead and logged this. 

Thanks for letting us know!
David
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Gary Hilson

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You're welcome - happy to help!
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Joon Park

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Hello, mine is having this issue. Gives me the error when I'm doing "export as" for JPG and I want to be 50% scale. It works when I'm at 100% scale. I have photoshop CC 2019 21.0.1.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Different issue

Please reference the new conversation here: Photoshop 2020: Program error using Export As scaling to 50%
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The original issue posted on this thread should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.