Skipping photo's during transfer to Revel

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Skipping Duplicate photo's

When I transfere photo's from my IPad to Revel it won't transfer some or sometimes all photo's in quite a few folders as it says that they are duplicates, which I know that they are not.

I noticed that this has happened to a few other people. Any suggestions. I am paying for a product that does not really work. All my photos are JPEG's
Photo of Todd Clark

Todd Clark

  • 2 Posts
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  • frustrated

Posted 7 years ago

  • 1
Photo of Jason R

Jason R, Employee

  • 241 Posts
  • 9 Reply Likes

Thanks for taking the time to ask the question and I apologize for the frustration. It is frustrating because there is no way to work around getting the photos into Revel.

After we shipped we discovered we have an issue with some users photos where Revel incorrectly indicates they are duplicates.

This won't be fixed in a dot release update, but do look for this to be fixed in our next major release of Revel.

Jason R
Photo of Mary jean Robinson

Mary jean Robinson

  • 6 Posts
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Thank goodness duplicates aren't transferred. I had many of them.
But my problem with missing photos must be something else. Many groups of photos did not transfer over. HELP!