Lightroom for mobile: (iOS): Skipped importing duplicates

  • 1
  • Problem
  • Updated 2 months ago
  • (Edited)
Lightroom CC mobile Skipped importing duplicates but photos arent duplicates and cannot be found in the catelog
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Katie Smith

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  • frustrated

Posted 4 months ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Which Lightroom mobile version? iOS or Android?
Photo of Katie Smith

Katie Smith

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its iOS Victoria
Photo of Pidge Jones Daniel

Pidge Jones Daniel

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No answer to this? On a recent import of a senior girl session, CC skipped 50% of my photos on import......WHY? I should have the option to disable skipping. iOS version
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Pidge Jones Daniel

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Apparently others are having this same issue and no answer or resolution is given. Big Problem!
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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@Pidge,  Thanks for the report. I talked to the LrMobile for iOS engineers and they would like to get more information from you.  Can you get us your Lightroom mobile version number? Device model?  What types of files are missing? raw? JPEG? HEIC?  Are these camera captured or imported from a DSLR into Lightroom on the iOS device? 

They would also like to get a diagnostic log from you as well. 

*iOS Log File*
can be triggered when you  open up the  Lr Mobile settings and  then navigate in to the Help&Support section and long-tab (2-3 sec) "Access our Support Forum"-entry and a  diagnostic log will be generated and attached to your local mail client.

Email the log file to me here: