Photoshop CC: Since the last update I can no longer reset default preferences at startup using - Command/option/shift keys

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  • Updated 4 years ago
  • Solved
  • (Edited)
I've been working through the lessons in the Adobe Photoshop CC classroom in a book. At the beginning of each lesson you are supposed to reset the default preferences so that the instructions in the book match what is on your screen.

Since the last bug fix update a few days ago I'm no longer able to do so. When I hit command - option - shift at startup a box appears that says "scratch disk" and has a couple of different drop down boxes.

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Mike Sing

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Posted 4 years ago

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Chris Cox

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Photoshop hasn't had an update in months...
The only update I've seen lately was a CSXS update.

Also, the command-option-shift combination still works for me.
The scratch disk reset dialog is from just the command-option key combination.

Are you holding down the keys as you launch Photoshop? (that works on MacOS, but on Windows you have to press them immediately after launch, due to OS differences)
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Mike Sing

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Thanks Chris for your response and this appears to just be a case of operator error. I feel like a idiot it is working fine for me now.
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Chris Cox

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That's ok, the startup key combos seem to confuse or confound people from time to time.