Since update to Photoshop CC2015.1.2 program stops responding when I try to Refine Edge.

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  • Updated 4 years ago
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Running on Windows 8.1 with an i7 processor and 16Gb of RAM with Nvidia Graphics card.

When I try to Refine Edge Photoshop starts using up to 20% of CPU and after about 30 seconds reports as "Not Responding".  Waiting does no good so eventually have to kill the application in Task Manager.
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Norman Chalcraft

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Posted 4 years ago

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4 years ago
Photo of Norman Chalcraft

Norman Chalcraft

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Additional information rather than a solution.
Exactly the same problem occurs on my desktop rather than my laptop - the only significant difference between the 2 machines is that the desktop has only 8Gb of Memory.
Problem still remains if I use a Wacom Bamboo tablet rather than a Wacom Intuos Pro.
In all cases Windows 8.1 has all the latest updates - Photoshop CC has all the latest updates - Wacom drivers are the latest available.

THIS HAS BECOME A MAJOR PROBLEM AS "REFINE EDGE" IS NOW UNUSABLE!
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