Photoshop CC 2015: Since the recent update of Windows 10, Kernel_Security_Check_Failure (bad video card or driver)

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  • Updated 3 years ago
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  • (Edited)
Since the recent update of Windows 10 just the last week), when I open Photoshop CC 2015, Windows 10 stop and try to take the information for know why the problem and I see the message : Kernel_Security_Check_Failure. I don't understand why? Before the recent update of Windows 10, I have not the problem with Photoshop CC 2015
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François KHALEF

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Posted 4 years ago

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Chris Cox

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Official Response
That a BSOD, which means you have an OS bug, a low level driver bug (like video card drivers), or defective hardware in your system.
A BSOD cannot be caused by an application.

You might want to read: http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/after-upgrading-to-windows-1...

And you should definitely update your video card drivers from the GPU maker to pick up their latest bug fixes (updating from Microsoft will not help).

In this case, NVidia released a driver that caused the SECURITY_CHECK_FAILURE with a BSOD, shutdown, or reboot.
NVidia has updated drivers in testing that fix this, or you can downgrade to an older driver version without the bug.
(Edited)
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François KHALEF

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Thank you for your response. Of course, I update recently the graphic video driver (Nvidia). I can see that PC Cleaner Pro is the solution for correct Kernel security check failure. I will try it.
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Chris Cox

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No, PC Cleaner Pro is just another scam "system cleaner" app. It is likely to do more damage than good.

The correct solution is to check the details of the BSOD and resolve whatever is wrong in your system (driver or hardware).
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François KHALEF

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What mean BSOD?
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Chris Cox

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François KHALEF

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I understand better and I am not alone, all the people have the same problem with BSOD after the recent updating of Windows 10. I try with PC Cleaner and Nothing to change. Ok, I will restore my PC and reinstall Windows 10 before to resinstall Photoshop. I notify you that I am deaf.
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Chris Cox

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"system cleaner" utilities usually do more harm than good.
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Alain Girault

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Useless, I tried and it is still there : blue screen and automatic shut down ....
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Alain Girault Salles

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Same problem with windows 10 + Photoshop CC : getting fed up of automatic shut- down's
Adobe should fix the mess with Microsoft !
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Chris Cox

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A BSOD is a system failure - it has nothing to do with the application.
A BSOD means you have encountered a bug in the OS, a bug in a low level driver (like video card drivers), or defective hardware.

By far the most common causes are bad RAM and bad drivers.
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François KHALEF

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Yes, I already asked the support to Adobe and Photoshop is fixed! Microsoft advice us to uninstall the recent update (from 5 january till 6) and now, it work good. I advice you : C/Program/Adobe/Adobe Photoshop CC 2015/sniffer. Rename : sniffer_old then open Photoshop and close and open again, all is ok.
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Chris Cox

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That means that the problem is in your video card or video card driver.
Renaming sniffer just means that Photoshop isn't testing your video card to see if it works or not (and it doesn't, because of the BSOD).
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François KHALEF

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Since 2 days, all is fixed! I update regulary the video driver and Photshop work good. I don't see longer the BSOD. Normal, Windows 10 is still young...
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Alain Girault Salles

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This reply was created from a merged topic originally titled Photoshop CC again available without "Kernel Security Check Failure".

About "blue screen" + "Kernel Security Check Failure" : I found out that going back to Windows 8.1 and then installing again Windows 10 - not the upgrade - but the full version (family), solves the problem : Photoshop is at last disponible !
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François KHALEF

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Ok, it is great! I will think for the next time... Since last friday, all is good after the technical support of Adobe..
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zegfrid rafols

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This reply was created from a merged topic originally titled Kernel_security_check_failure windows 10.

I'm having an issue in my windows 10 every time I open my photoshop CC KERNEL_SECURITY_CHECK_FAILURE always appears then my laptop will restart. Is anyone there can solve this problem?
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François KHALEF

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Yes, I already asked the support to Adobe and Photoshop is fixed! Microsoft advice us to uninstall the recent update (from 5 january till 6) and now, it work good. I advice you : C/Program/Adobe/Adobe Photoshop CC 2015/sniffer. Rename : sniffer_old then open Photoshop and close and open again, all is ok.
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Chris Cox

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That is just avoiding the bug in your video card driver. The fix is to update the video card driver to a version that doesn't have the bug.
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François KHALEF

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Yes, I update regularly the video driver. My Video card Nvidia work good.
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Chris Cox

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If your driver worked correctly, it would not be causing a BSOD.
To cause a BSOD, either the driver is broken, or the actual GPU hardware is broken.
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Alexandre Ribeiro

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This reply was created from a merged topic originally titled Photoshop: Kernel security check failure while running Photoshop (NVidia driver i....

Kernel security check failure.

Hardware: Dell Inspiron 15;
OS: Windows 10;
Software version: 2015.1 (November release).

Steps to Reproduce Bug:
1. Open Adobe Photoshop CC 2015;
2. Computer Crashes;
3. Computer Statement Report: "kernel security check failure".

Results:
Computer reiniciates.
Expected Results:
Use software.
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John Goekler

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This reply was created from a merged topic originally titled Continuing full system crash in win 10 when opening PS 6.

Opening Photoshop causes system crash on Lenovo Y700 running Win 10. (KERNEL_SECURITY_CHECK_FAILURE) Uninstalled / reinstalled several times and works for a while. After Adobe update, it dies again. Updated both Intel & Invidia graphics drivers, adjusted driver settings per Adobe recommendations & still can't use PS for longer than a couple series. Other than returning the system (which is next) any suggestions?
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Jenni Higgins

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This reply was created from a merged topic originally titled Does anyone know how to fix the bug "KERNEL_SECURITY_CHECK_FAILURE"..

Does anyone know how to fix the bug "KERNEL_SECURITY_CHECK_FAILURE". My computer crashes when I try to open photoshop directly from a psd file. Thanks!