Sign-Up function not working for Google Chrome Browser

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  • Problem
  • Updated 8 months ago
When attempting to sign in via Facebook using the Google Chrome browser it would indicate success; however, on returning to the Photoshop family page the sign-in status remained unchanged. Signing in via Safari on a Mac solved the problem.
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James Kinney

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Posted 8 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would try clearing cookies and cache for the Photoshop.com and getsatisfaction.com domains in Chrome and see if that fixes the problem.