Sign-Up function not working for Google Chrome Browser

  • 1
  • Problem
  • Updated 2 months ago
When attempting to sign in via Facebook using the Google Chrome browser it would indicate success; however, on returning to the Photoshop family page the sign-in status remained unchanged. Signing in via Safari on a Mac solved the problem.
Photo of James Kinney

James Kinney

  • 3 Posts
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13636 Posts
  • 1546 Reply Likes
I would try clearing cookies and cache for the and domains in Chrome and see if that fixes the problem.