sign in PS Express windows phone 8.1

  • 2
  • Problem
  • Updated 3 years ago
  • (Edited)
After having updated Adobe Photoshop Express to latest version 1.1.0.17, I cant sign in. When tapping on the sign in with Adobe ID option, I get a warning about the sits security certificate. Tapping continue anyway loads another warning message.

This happens regardless of which sign in option is selected.

Im running WP8.1.1 on a Lumia 635. I have also uninstalled and reinstalled the app a few times, to no effect.
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Stuart Howie

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  • frustrated

Posted 3 years ago

  • 2
Photo of Amit Kumar Gupta

Amit Kumar Gupta, Employee

  • 107 Posts
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Hi Stuart,
Sign-in is working for me. Can you please check phone's system date. Please correct the date and retry.

Thanks
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Stuart Howie

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Hi, system date and time is correct, but still doesn't open sign in page. I've also tried changing settings in my browser.
Photo of Amit Kumar Gupta

Amit Kumar Gupta, Employee

  • 107 Posts
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Please check your network settings if any proxy server is added.
If you are connected through wifi, tap on your wifi network to see if Proxy is On.
Please switch it off if it is On
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Stuart Howie

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Hi, no proxy server settings, proxy is set to Off. No other websites affected.