In the most recent update Photoshop CC 2015.1 (The Nov 2015 release) has caused the Show/Hide Extra shortcut (Ctrl + H) to only function when a Marquee is present. As I show/hide guides very frequently this is a very time consuming bug to have to either make a marquee or go through menus in order to toggle.
Seems some other things affect it as well but I can't figure out any consistent method beyond the Marquee.
Seems some other things affect it as well but I can't figure out any consistent method beyond the Marquee.
Posted 3 years ago
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
David, Official Rep
Howdy Ryan,
I am not seeing this with the latest release on Windows (or Mac). Have you tried turning on Grid or Smart Guides and seeing if those shows/hides? Could this be interaction with another plugin or app? Do you have any installed?
Thanks,
David
I am not seeing this with the latest release on Windows (or Mac). Have you tried turning on Grid or Smart Guides and seeing if those shows/hides? Could this be interaction with another plugin or app? Do you have any installed?
Thanks,
David
See my post below
Not the best quality and can't see the menus but here's a video showing the bug for you. Please fix. Everything is set correctly on my end.
https://www.youtube.com/watch?v=EMYhe...
At the 25 second mark is me trying to even use the View > Extra menu option without success. Here's screenshots since the menu isn't visible:
Before hitting the menu button, clearly checked to show extras:
After I hit the menu button, clearly unchecked. Yet guides are still visible:
Don't use Grids ever but by request tried it, same result:
Another video: https://www.youtube.com/watch?v=lYfmr...
In that one you can even see at 28 sec mark that it turns off once while mashing the Ctrl + H keys and then goes right back to not doing anything.
https://www.youtube.com/watch?v=EMYhe...
At the 25 second mark is me trying to even use the View > Extra menu option without success. Here's screenshots since the menu isn't visible:
Before hitting the menu button, clearly checked to show extras:
After I hit the menu button, clearly unchecked. Yet guides are still visible:
Don't use Grids ever but by request tried it, same result:
Another video: https://www.youtube.com/watch?v=lYfmr...
In that one you can even see at 28 sec mark that it turns off once while mashing the Ctrl + H keys and then goes right back to not doing anything.
Oh hey if I go to View > Show > Guides the check never leaves the Guide. So yeah thats bugged too.
Ryan Waxberg
David, Official Rep
Which version of Windows? Win7, Win8, Win10? Also, which service pack(s) do you have installed? Are you running one monitor or two? What kind of video card? How up-to-date are the drivers?
We really need the specifics here.
Thanks,
David
Ryan Waxberg
Ryan Waxberg