Photoshop CC 2014.2: Shortcuts D or X results in program error

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
After the most recent update, with an image loaded into 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x64, the shortcuts D or X result in the message: "Could not complete your request because of program error". With no image loaded the requests work as intended. Clicking on the functions shows identical behavior.
I am running Windows 7 Professional with the latest updates.
Photo of Aron Cukier

Aron Cukier

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
have you tried restoring your prefs?