Shared albums no longer visible in iOS app after sharing on web gallery via web interface

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  • Updated 3 hours ago
If an album is shared via the iOS app, then when shared in the web gallery (going via the web interface), the album is no longer visible in the iOS app when selected the Shared Albums list at top left.
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Pietro Anzovino

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  • visibility of shared albums can not be trusted. Can not see what album are shared on the Web Gallary. No option to see the web gallery in iOS app.

Posted 7 days ago

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Rikk Flohr, Official Rep

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I am not able to follow your steps here. Could you give me more details, step-by-step?

When I share an album on iOS, it appears in the Shared Albums on LrWeb
When I share an album on LrWeb, it appears in the Shared Albums on iOS

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Pietro Anzovino

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Hi,
While first in the iOS LR app,
- I create an album and assign pitture
- then mark the album shared.
- if I select the Shared Album icon (two people icon in top left), I’ll see the album in the list of shared album.

Then when I go in the Web Portal,
- go to the web gallery
- assign that album to the web gallery
- from within the web portal, the album will be part of the shared albums list

Then go back into the IOS LR app
- when selecting the Shared Albums icon, that album will no longer be in the list of shared albums
- however if check the settings on the album, it will still show shared.
- if the sharing option. Is removed and added again, it still does not show in the shared album list.

Hope this helps identify the album. Also hoping that you add the option to view and modify the Web Gallery, or at least to assign the album to the Web Gallery from within the iOS app.

Note that IO’m using a trial version of LR CC.
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Rikk Flohr, Official Rep

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I am unable to follow you here:

Then when I go in the Web Portal, 
- go to the web gallery 
- assign that album to the web gallery 
- from within the web portal, the album will be part of the shared albums list 

When you say "assign..." what are you doing? (when I run your steps, it is already assigned when I get there because it's shared status has synced to the cloud).