Photoshop CC 2019: Shake Reduction crashes

  • 21
  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)
I have two 16gb RAM computers, and on each using Photoshop CC 2019 with the .01 update, when using Shake Reduction in Sharpening, it inevitably seizes up then crashes the program. In addition, when I am asked to file a report, my email address is always reported as wrong when it is the same one Adobe uses to reach me.
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Sam Ostrow

  • 38 Posts
  • 9 Reply Likes

Posted 1 year ago

  • 21
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Ernesto Uriburu

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Same is happening to me.. GPU is disabled.. sometimes it goes thru having preview disabled too . With only one point and with out touching much anything.. disappointing.
This thread has more than 4 month an isn't there any usefull official response?
Nor a workaround?
How do I rollback to a working version? Would any one point me to a how to please?
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Cristen Gillespie

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Open the Creative Cloud Application. Choose Uninstall for this version. When the CC app says "Install," press on the disclosure triangle and choose an earlier version to install. Since they've decided not to identify the versions as clearly, just count backwards a version or two. That should get you to a version that worked for you.  I can't take a screenshot of it today because I'm currently without a working CC app. I hope this helps you figure it out.

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colin wilson

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I'm getting the same problem, just it seems on shake reduction, 16gb ram, 64bit windows 10

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Jason C. Braatz

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as well here.  three different setups all produce the same result: a MacOS (MacBook pro 15" - latest model), a MS Surface Laptop 2 (15", also latest model) and an HP machine at work.  The shake reduction is so buggy.  Could someone from Adobe acknowledge that this is something that their dev team is looking at?
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Robin Nordmeyer

  • 8 Posts
  • 4 Reply Likes
I am having the same issue. Shake reduction never fully loads. Windows 10, 64 gigs of RAM, video driver up to date.
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Paula Blacher

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I have the same issue -- constant crashing.  Sometimes a crash WON'T occur on a small file.
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Donald M Leman

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As I have crash issues as well, I'm wondering if there is any update on when this bug will be fixed. Lenovo P920 16gig of RAM, Win 10pro. All drivers up to date.
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Brian Pierce

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I'm also getting Photoshop randomly crashing out while rendering shake reduction - Even when it works its a very long an tedious process even on my i7 32Gb Ram computer, but so frustration when if crashed 1/2 way through the process.

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John Atherton

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Hoping the new version will fix this but it still crashes on  my Mac mini desktop and my MacBook Pro. This bug has been going around for a long time on lots of different computers so it must be the code. No other filter crashes photoshop with such regularity.
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Donald M Leman

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What's even more disappointing is that after all the users complaints, it's not even showing up on their list of known issues at least not that I could find when I looked yesterday.
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The Art of Retouching

  • 19 Posts
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I can't believe it's been a serious bug with endless complaints for 10 months. By this point, I like to intentionally run it, so it crashes, just so I can send engineering some snarky remark about it.
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Srihari Angara

  • 3 Posts
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I have the same problem and I must have reported about 100 times now.  No response nor solution
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ALAN BERLINGER

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I have been unable to use shake reduction for close to one year now.  Submitted many crash reports.  No response, ever.  I downloaded a trial of photoshop elements 2020 and shake reduction does work using the elements 2020 program.  
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Donald M Leman

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I received the following tweet yesterday from Joel Baer Photoshop product manager. "Update: we have some bug fixes coming to shake reduction soon- stay tuned!"

So hopefully we have a solution in store!
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Joel Baer, Official Rep

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Official Response
We believe we have fixed the issues causing crashing with Camera Shake Reduction. Is anyone still having issues with crashing?
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John Atherton

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Just tried it out and for the first time ever it didn't crash even when I moved the box as it was rendering the preview.
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Donald M Leman

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I’ve not had any crashes lately either. Thank you for fixing this.
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ALAN BERLINGER

  • 44 Posts
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It no longer crashes, but is extremely slow and unresponsive on a very fast computer, but on an old slow laptop it works much faster.  I am using a Ryzen 3900X cpu, nvidia 2060 Super GPU with Studio Driver, and 64gb RAM. Remember more than a year back it worked fine.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you go to Preferences > Performance... what does it show in the main dialog and advanced settings dialog?

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ALAN BERLINGER

  • 44 Posts
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Attached screen shot of preferences performance.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It looks like it's using graphics acceleration for compute, but native operating system GPU acceleration is disabled for some reason. Let me ask around and see what I can find out.
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ALAN BERLINGER

  • 44 Posts
  • 4 Reply Likes
Jeffrey

What is native operating system gpu acceleration?
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ALAN BERLINGER

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When applying shake reduction, and monitoring with the windows 10 task manager, cpu usage is close to 100% and GPU usage is 0%.

This might help explain why trying to run shake reduction is non responsive, and locks out other applications from running at the same time. Any updates?
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Marsha Levine

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I would like to add that for the past few days Ps crashes whenever I try to run Shake Reduction. It usually collapses while rendering the fine image. I have sent crash reports about 5 times. Everything should be uptodate including my graphics drivers. Here is a copy of my system info:

Adobe Photoshop Version: 20.0.8 20191122.r.92 2019/11/22: 1208122  x64
Number of Launches: 299
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3592 MHz
Built-in memory: 16335 MB
Free memory: 8966 MB
Memory available to Photoshop: 14944 MB
Memory used by Photoshop: 60 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="NVIDIA GeForce GTX 745"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.4166"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 745/PCIe/SSE2"
glgpu[0].GLRendererID=4994
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_8e9ea337ab83d6e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_8e9ea337ab83d6e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_8e9ea337ab83d6e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_8e9ea337ab83d6e3\nvldumdx.dll"
glgpu[0].GLDriverDate="20191206000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="GeForce GTX 745"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="441.66"
clgpu[0].CLBandwidth=2.51206e+10
clgpu[0].CLCompute=231.611
License Type: Subscription
Serial number: 96040941619088563417
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Temporary file path: C:\Users\marsha\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  C:\, 1.81T, 743.5G free
  D:\, 16.0T, 13.9T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2019/11/20-15:01:25   97.614776   97.614776
   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805
   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0  
   AdobeOwl.dll   Adobe Owl   5.3.0  
   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181
   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.52.48027  
   AdobeSVGAGM.dll   AdobeSVGAGM   97.614776   97.614776
   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623
   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0  
   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470
   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623
   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424
   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424
   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623
   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623
   boost_date_time.dll   photoshopdva   12.1.0  
   boost_filesystem.dll   photoshopdva   12.1.0  
   boost_system.dll   photoshopdva   12.1.0  
   boost_threads.dll   photoshopdva   12.1.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2019/11/20-15:01:25   97.614776   97.614776
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   12.1.0  
   dvaappsupport.dll   photoshopdva   12.1.0  
   dvaaudiodevice.dll   photoshopdva   12.1.0  
   dvacore.dll   photoshopdva   12.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   12.1.0  
   dvamediatypes.dll   photoshopdva   12.1.0  
   dvametadata.dll   photoshopdva   12.1.0  
   dvametadataapi.dll   photoshopdva   12.1.0  
   dvametadataui.dll   photoshopdva   12.1.0  
   dvaplayer.dll   photoshopdva   12.1.0  
   dvascripting.dll   photoshopdva   12.1.0  
   dvatransport.dll   photoshopdva   12.1.0  
   dvaui.dll   photoshopdva   12.1.0  
   dvaunittesting.dll   photoshopdva   12.1.0  
   dynamiclink.dll   photoshopdva   12.1.0  
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194
   icucnv58.dll   International Components for Unicode   58, 2, 0, 0  
   icudt58.dll   International Components for Unicode   58, 2, 0, 0  
   icuuc58.dll   International Components for Unicode   58, 2, 0, 0  
   igestep30.dll   IGES Reader   9.3.0.113  
   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   LogSession.dll   LogSession   8.0.0.52.48027  
   mediacoreif.dll   photoshopdva   12.1.0  
   MPS.dll   MPS 2019/07/18-22:09:05   95.612057   95.612057
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2019   20.0  
   Plugin.dll   Adobe Photoshop CC 2019   20.0  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop CC 2019   20.0  
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194
   SVGRE.dll   SVGRE   97.614776   97.614776
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0  
   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627
   wu3d.dll   U3D Writer   9.3.0.113  


Required plug-ins:

   3D Studio 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Accented Edges 20.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”
   Analog Efex Pro 2 5.0.2.10 - from the file “Analog Efex Pro 2.8bf”
   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”
   Average 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Average.8bf”
   BackgroundFilter 5.0.2.10 - from the file “Background.8bf”
   Bas Relief 20.0 - from the file “Filter Gallery.8bf”
   BMP 20.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 12.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 12.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Chrome 20.0 - from the file “Filter Gallery.8bf”
   Cineon 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Cineon.8bi”
   Clouds 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Clouds.8bf”
   Collada 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Color Efex Pro 4 5.0.2.10 - from the file “Color Efex Pro 4.8bf”
   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”
   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”
   Craquelure 20.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 20.0 - from the file “Filter Gallery.8bf”
   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 20.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”
   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dfine 2 5.0.2.10 - from the file “Dfine2.8bf”
   Dicom 20.0 - from the file “Dicom.8bi”
   Difference Clouds 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Clouds.8bf”
   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”
   Displace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 20.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “EazelAcquire.8ba”
   Entropy 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   Export Color Lookup Tables 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Export3DLUT.8be”
   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “FastCore.8bx”
   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 20.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”
   FineStructuresFilter 5.0.2.10 - from the file “FineStructures.8bf”
   Flash 3D 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Fresco 20.0 - from the file “Filter Gallery.8bf”
   Glass 20.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”
   Google Earth 4 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Grain 20.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “HalideBottlenecks.8bx”
   HDR Efex Pro 2 5.0.2.10 - from the file “HDR Efex Pro 2.8bf”
   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”
   HotPixelsFilter 5.0.2.10 - from the file “HotPixels.8bf”
   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”
   IGES 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 20.0 - from the file “JPEG2000.8bi”
   Kurtosis 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   Lens Blur 20.0 - from the file “Lens Blur.8bf”
   Lens Correction 20.0 - from the file “Lens Correction.8bf”
   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 20.0 - from the file “Liquify.8bf”
   Matlab Operation 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “ChannelPort.8bf”
   Maximum 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   Mean 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   Measurement Core 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “MeasurementCore.8me”
   Median 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   Merge to HDR Efex Pro 2 5.0.2.10 - from the file “HDR Efex Pro 2.8bf”
   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   MMXCore Routines 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “MMXCore.8bx”
   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “MultiProcessor Support.8bx”
   Neon Glow 20.0 - from the file “Filter Gallery.8bf”
   Nik Collection Selective Tool 5.0.2 - from the file “SelectivePalette.8li”
   Note Paper 20.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “NTSC Colors.8bf”
   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”
   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”
   Palette Knife 20.0 - from the file “Filter Gallery.8bf”
   Patchwork 20.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”
   PCX 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “PCX.8bi”
   Photocopy 20.0 - from the file “Filter Gallery.8bf”
   Picture Package Filter 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “ChannelPort.8bf”
   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Pixar.8bi”
   Plaster 20.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”
   PLY 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “PBM.8bi”
   Poster Edges 20.0 - from the file “Filter Gallery.8bf”
   PRC 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Radiance.8bi”
   Range 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   Render Color Lookup Grid 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Export3DLUT.8be”
   Reticulation 20.0 - from the file “Filter Gallery.8bf”
   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”
   Save for Web 20.0 - from the file “Save for Web.8be”
   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”
   ShadowsFilter 5.0.2.10 - from the file “Shadows.8bf”
   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”
   Sharpener Pro 3: (1) RAW Presharpener 5.0.2.10 - from the file “SHP3RPS.8bf”
   Sharpener Pro 3: (2) Output Sharpener 5.0.2.10 - from the file “SHP3OS.8bf”
   Shear 20.0 - from the file “Standard MultiPlugin.8bf”
   Silver Efex Pro 2 5.0.2.10 - from the file “Silver Efex Pro 2.8bf”
   Skewness 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   SkinFilter 5.0.2.10 - from the file “Skin.8bf”
   SkyFilter 5.0.2.10 - from the file “Sky.8bf”
   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”
   Solarize 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Solarize.8bf”
   Spaces 20.0 - from the file “Spaces.8li”
   Spatter 20.0 - from the file “Filter Gallery.8bf”
   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 20.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”
   Stained Glass 20.0 - from the file “Filter Gallery.8bf”
   Stamp 20.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   STL 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   StrongNoiseFilter 5.0.2.10 - from the file “StrongNoise.8bf”
   Sumi-e 20.0 - from the file “Filter Gallery.8bf”
   Summation 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   Targa 20.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 20.0 - from the file “Filter Gallery.8bf”
   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 20.0 - from the file “Filter Gallery.8bf”
   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”
   U3D 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Underpainting 20.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”
   Variance 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   Viveza 2 5.0.2.10 - from the file “Viveza2.8bf”
   VueScan 1.0.00 - from the file “VueScan.8ba”
   Water Paper 20.0 - from the file “Filter Gallery.8bf”
   Watercolor 20.0 - from the file “Filter Gallery.8bf”
   Wave 20.0 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
   WIA Support 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “WIASupport.8li”
   Wind 20.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “WBMP.8bi”
   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\index.html”
   New Document  3.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.0.0\fnft.html?v=3.0.0.4”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\purchaseTypekit.html”
   Home  2.7.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.7.2\index.html?v=2.7.2.14”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\extensions\capture\capture.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

Photo of The Art of Retouching

The Art of Retouching

  • 19 Posts
  • 6 Reply Likes
Simply install 2020 and all your problems will go away. I hated 2018 and 2019, but have to say that 2020 is stable on my Win 10 system.
Photo of Srihari Angara

Srihari Angara

  • 3 Posts
  • 1 Reply Like
I have done that and yet I have crashes happening
Photo of The Art of Retouching

The Art of Retouching

  • 19 Posts
  • 6 Reply Likes
If your on a Mac, the Dock link often does not update. Check Application folder, and launch Photoshop 2020 manually, then add to Dock yourself. For Photoshop 2020, it shuld be launching with image of girl looking out a window. That's 2020.
Photo of Marsha Levine

Marsha Levine

  • 44 Posts
  • 5 Reply Likes
I am using Ps 2020 and I am working in Windows 10 and Ps is still crashing when I use Shake Reduction.
Photo of Marsha Levine

Marsha Levine

  • 44 Posts
  • 5 Reply Likes
Hi again, I'm not on a Mac, but I thought that I should have another look at what version I had. I did try to update Ps, but it ignored me. Funny things seem to be happening with my computer just now and the internet is at a crawl. I just love computers!