Photoshop CC 2019: Shake Reduction crashes

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  • Problem
  • Updated 4 weeks ago
  • In Progress
  • (Edited)
I have two 16gb RAM computers, and on each using Photoshop CC 2019 with the .01 update, when using Shake Reduction in Sharpening, it inevitably seizes up then crashes the program. In addition, when I am asked to file a report, my email address is always reported as wrong when it is the same one Adobe uses to reach me.
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Sam Ostrow

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Posted 5 months ago

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Ernesto Uriburu

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Same is happening to me.. GPU is disabled.. sometimes it goes thru having preview disabled too . With only one point and with out touching much anything.. disappointing.
This thread has more than 4 month an isn't there any usefull official response?
Nor a workaround?
How do I rollback to a working version? Would any one point me to a how to please?
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Cristen Gillespie

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Open the Creative Cloud Application. Choose Uninstall for this version. When the CC app says "Install," press on the disclosure triangle and choose an earlier version to install. Since they've decided not to identify the versions as clearly, just count backwards a version or two. That should get you to a version that worked for you.  I can't take a screenshot of it today because I'm currently without a working CC app. I hope this helps you figure it out.

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colin wilson

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I'm getting the same problem, just it seems on shake reduction, 16gb ram, 64bit windows 10