Lightroom Classic: Several collections empty after upgrade

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  • Updated 4 weeks ago
  • (Edited)
I have a catalogue that after upgrading to the latest lightroom (Classic) have several collections which is now empty. A common thing is that they have all been synced to the Cloud before. This catalogue is not my primary, but an archived, hence the reason I removed the sync.

Anybody had the same experience?
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Per Jessen Schmidt

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  • Highly annoyed

Posted 9 months ago

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catherine Lucas

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Syncing is not the same as backup. When you sync but delete, the originals can be deleted too. Backup is having an extra copy. Syncing means that the cloud and your computer have the same files... Sync is different from backup. 
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Per Jessen Schmidt

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I'm aware of that, this is not the problem, the problem is that my collections are now empty because I upgraded. (They were fine before, and turning of syncing, should not remove images from the collection that are synced) There are no images missing, and not all collections are affected, is seems that it is only the collections that was previously synced. They are now empty, so all the hours organising has now become a waste of time 
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Third Eye Digital

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You may need to turn on smart previews.
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Per Jessen Schmidt

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I'm not sure why it seems so hard to explain?

This is not about missing images. Collections does not contain images, they are a database construct that points to images. So I have a collection (actually more) of images for one of my books. Before I upgraded there was like 4000 images in all collection, some hundreds in the candidate collection, and the book collection contained images in the book.

After I upgraded I have all the collections, but they are now empty.



The images are there, it just the that all the work of organising the images that are lost.

But it is not all collections that are reset, but it seems the one that are, is the one that was synced before I turned off Sync
(Edited)
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sachin tripathi, Employee

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Thanks for reporting the issue. If i understand your problem correctly you have one collection which was working fine in LR 6.12, As you upgraded to LR classic the collection is showing zero count. Could you please share your catalogue so that we can investigate further. you can share via any cloud drive(google Drive/One drive). Please share your email id as well, i will connect with you. 
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Jim Hart

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I have the same problem as above also - could you help please?
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Victoria Bampton - Lightroom Queen, Champion

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Jim, can you please confirm which version number you were running, and which version you're running now?
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Jim Hart

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HI Victoria - I have upgraded I am pretty sure from the penultimate version to Lightroom Classic CC - Version 7.4.  
To be honest not totally sure how to see what the previous version was on Time Machine but i think pretty up to date
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Victoria Bampton - Lightroom Queen, Champion

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The update from 7.x to 7.4 doesn't upgrade the catalog, so I can't think of a way that collections could go missing. It might be worth checking your last backup catalog to see if they show in there.
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Tom Mickow

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I just upgraded from Lr Classic CC 7.01 to 7.1 on my Win10 desktop & laptop.  No problems on the desktop, but on the laptop, all my standard collections are now empty.  Smart collections are fine.



To be honest, this could have happened during the catalog upgrade going to 7 and I may not have noticed until now.

Thankfully, it's just a small catalog I use for demos, so no big deal.