Photoshop Express: How do I set up the app on an iPad for the first time?

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  • Updated 6 years ago
  • (Edited)
I am trying to view photos through my photoshop account for the first time on my iPad. It told me I needed to download a certain app which I did. But when I go to my library it still tells me to download the app. When I press "download app" it says it's already installed. But it won't let me go to my library without continuing to tell me to download the app.
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John Cebelius

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Posted 6 years ago

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Charlie D, Official Rep

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Official Response
Hi John

It sounds like you installed the app, but are continuing to use Safari to try and access your online photos. Are you launching Photoshop Express, and signing into your account again in the app? If so, you should see your previously uploaded content.