Lightroom: Won't let me load new photos

  • 2
  • Problem
  • Updated 6 months ago
  • (Edited)
LIGHTROOM REFUSES TO LET ME ACCESS MY PHOTOS! I noticed it won't let me load new photos. I restarted, I then updated, then restarted again! I used both the new update and then other old version. The new one won't let me open all of them. Only one. I have work to do! And the format for the new light room is confusing and I feel seriously inconvenienced because I have to relearn how to use it, but that doesn't matter because I can't get my photos to import! This is the sort of this thing that makes me want to demand a refund! How many times do I need to restart my NEW laptop for updates?????   
Photo of sarah duarte

sarah duarte

  • 1 Post
  • 0 Reply Likes

Posted 6 months ago

  • 2
Photo of dmeephd

dmeephd

  • 21 Posts
  • 10 Reply Likes

This, along with the hundreds of other reports of bugs and poorly conceived features, is why I will never upgrade—if that's what you would dare call it!—to Lightroom Classic CC, unless and until all of these issues have been addressed and have been proven to actually work!

And going to Lightroom CC in the cloud is an absolute non-starter.  Never, ever going to happen.  Now way in hell are my images going into a cloud controlled by any company, much less one like Adobe who has proven to be utterly untrustworthy, deceitful, uncaring, and ignorant of what the professional photography community needs.

A plague on your houses, Adobe!

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14048 Posts
  • 1735 Reply Likes
What OS are you on?

"I noticed it won't let me load new photos." - What version of Lightroom were you using at this point?

"I restarted, I then updated, then restarted again" - What version of Lightroom did you update to at this point?

" I used both the new update and then other old version. The new one won't let me open all of them. Only one. I have work to do! And the format for the new light room is confusing" - Sounds like you're mixing Lightroom CC and Lightroom Classic. If you were a Lightroom 6 or earlier customer, you probably want to stick with Lightroom Classic CC for now.
Photo of Gary Rowe

Gary Rowe

  • 90 Posts
  • 32 Reply Likes
Makes you wish they didn't all have similar and confusing names ...