ELEMENTS: Problem with Serial number validation

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  • Question
  • Updated 4 years ago
  • (Edited)
i can't active pse 12 i keep getting
Serial number validation
Please connect to the internet to validate your serial number. as you can see i am connect to the internet.
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Ron Addington

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Posted 5 years ago

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Marina Velikaja

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Hi! I'm a begginer in using Adobe products. Can you help me for the same problem: I can't activate my Photoshop CC 2014 because of the message "Please connect to the internet to validate your serial number". But I'm connect to the internet.
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Chris Cox

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Something on your system or local network is preventing you from contacting the Adobe servers. Make sure that your hosts file doesn't have a bogus entry for adobe, and make sure that any firewall or antivirus software isn't interfering.